November 2023 by Ruth Cheesley
A small local pharmacy which has a pretty sparsely stocked shop.They always answer the phone when I've called to check if a prescription is in stock, and if it's not they've either offered to get it within a day or two, or told me where I can go to get it nearby.It is a small pharmacy so don't expect them to have every single drug under the sun at their fingertips.They also have to close dispensing when the pharmacist takes their lunch break (by law), so best to avoid 1-2pm or just call ahead, when I've had to pick something up they've told me the times they can't dispense over the phone so I've just made sure that I went around those times.Despite this, I've always found the staff to be polite and friendly, and they've always been super helpful when I've needed advice on anything.
September 2023 by Deborah Jarrold
Plenty of staff , but never in a rush to serve .. very slow and all look miserable behind in dispensing area .shelves are not very well stocked . Went in other day asked for some buscopan for my partner , young lad behind counter said we don't have any but got senna , wanted to stop the stomach cramps not give him them .. prescriptions never ready when you go to collect them always have to wait , don't go in between 1 and 2 to get prescriptions as no pharmacist to check prescriptions
September 2023 by Lauren Page
Norwich rd clearly states closing time 6pm on a Friday. Gone to collect my prescriptions at 4pm and shop closed. Not for the first time on a Friday this has happened, and not exactly appropriate on a long bank holiday weekend. I am now left without an epipen I need. Terrible service
August 2023 by Robert Martin
Lovely helpful staff here thanks.
May 2023 by paulyboy46
This Pharmacy has got to be the worst Pharmacy I have ever dealt with! Most unproffessional, totally oblivious of customer needs & the importance of regular medication! When you complain about the service you then get told we are not delivering to you anymore! 4 years & for every month myself & my wife have had a problem!! Try to order about a week to 10 days prior to needing medication! Constantly on the phone trying to speak to somebody which they constantly dont answer!! No communication!! (Ravenswood Branch)
April 2023 by Alison Greaves
What a shambles.of a pharmacy wrong medication being given out. My prescription sat there for a week and still not made up
March 2023 by Darryl Otto
Go to pick up a prescription that is ready as had a text so get there at 1745 for the door to be locked and staff member says no one else coming in as have 5 customers in the shop 6pm it closes ???????????
March 2023 by Daniel Bruce
Terrible, just terrible, repeat offender in terms of being useless.
February 2023 by Darene Delafuente
Always on time to collect our medications. Friendly staff
December 2022 by Slim jim
Absolutely fantastic, friendly and very professional knowledgeable staff at this chemist definitely will highly recommend. Thank you
December 2022 by James Burn
Absolutely fantastic, friendly and very professional knowledgeable staff at this chemist definitely will highly recommend. Thank you
December 2022 by Banyard Kim
I have never in my life met such rude people, at 559 mid conversation about my sons medication with the pharmacist I was told they were closed and he walked before, I will mot be going back there
December 2022 by zephaniah666
Absolutely disgusting customer service this pharmacy handed out my prescription to somebody else yet refused to accept responsibility instead told me I was a liar and that I or my partner picked it up. My partner was next to me and the woman said I remember you and he said "yes I pick up my medication from here" They told me to re order my prescription so I did, fast forwards 2 weeks later, I received my text saying my prescription was ready to pick up, they told me it was not there and was adamant about it so I explained what happened last time then the same blonde woman shouted from behind the counter she's a liar she's had her medication. I showed them my text for my new prescription and magically they found it but with no apology. I waited in the waiting area and heard the staff shout "WHY ARE YOU EXEMPT" to which I said I am not exempt I have a pre payment to which she sighed. This was very embarrassing in front of all the other customers. Met with constant eye rolls, sighs, shouting, made to feel small like I am a massive inconvenience to them. I completely understand why in the other review someone stated it made their mental health worse.
December 2022 by Sadie Potentas
I've never had a problem staff are friendly and helpful and perscription always there and don't take long
November 2022 by Lee Woolnough
Called to ask if they had something particular in stock at 12:30 which they told me they did so I replied with ?il be over in half an hour? I walk over at 1oclock and they?re shut?The person on the phone neglected to tell me they shut for lunch otherwise I wouldn?t have bothered.
