August 2018 by Tim Weller
Dunelm has a lot of stuff. If you're looking for a fan (given this is the 8th week of tropical climates in the UK with temperatures peaking 34° in Suffolk) don't look in Dunelm. They have none. Someone in orders missed a perfect opportunity to clear up there. You'd be better off buying an emergency beach towel as they are on offer at the moment. If you're looking for a green resin and flock sheep then Dunelm is perhaps the best place to shop for it. Put it in your garden and look at it while you melt.
July 2018 by Zoe Condon
Ordered online. Confirmation says;
Arrival: 3- 5 working days
What's next? We'll let you know when your order is on its way to you. Our courier will contact you with the progress of your delivery.
Week later nothing. Rang to find out what is going on. 21 minutes in the musical queue to be told it’s being delivered tomorrow.
Nothing turned up. Went into store to get refund. Cannot help me ring them. Do I have enough time to go on hold again? Email them this time. They will contact me in 72 hours.
4 days later still waiting, parcel still not arrived....
July 2018 by Julie Everitt
I was helped by a lovely polite young man today called Lee his customer service skills were great he helped me load the car as I had my grandson with me I would have struggled
June 2018 by Sally soon
Staff were helpful and please to. Help was available. Clean store. No waiting to be served. A great visit.
June 2018 by Charlotte Christie
Good sale on at the moment. However 90% of the products had prices on so we went elsewhere!