November 2023 by Ian Goldsmith
Many thanks to Cat, Luke & Cayman for their fantastic customer service.
August 2023 by Alison Howard
For a communication company their communication with customers is very lacking - shop don't pick up phone or respond to emails when they have made a mistake
May 2023 by Cherry Griffin
Very helpful there. The young lady was friendly and solved a problem I had.
April 2023 by Jillian Hibberd
Needed assistance sorting out problem with my mobile phone. Helpful friendly service
April 2023 by Janet Minney
I visited EE in Tavern Street 3rd April.Luke greeted me.The service was absolutely fantastic.A very caring young man.His help with my phone was brilliant.Very lucky EE to have a member of staff with such a excellent standard of customer service.Thankyou from Janet Minney
April 2023 by Edward Clarke
Received good quick quality service very good customer service and advice well pleased.
March 2023 by RezineYouTube
Came into EE on the 16th got served by someone who had worked there for 3 days he said I didn?t get his name, lovely young man quite tall, had excellent knowledge and helped me instantly, I?ve been in before for a simple top up and it took them a while, the person who helped me was quick made conversation and before I knew it it was all activated and I was able to go about my day. I would recommend this shop 100%
March 2023 by Abdullah Barlas
Endrit, Luke and David all were amazing in there services and were very informative.
February 2023 by Bernadette Kavanagh
Went in to get a new phone and internet, I was very well looked after by Emma, and left very happy with the service.
February 2023 by Bob Smith
Very helpful staff. Not pushy which is why I liked the store and staff. Explained to me that I asked about
February 2023 by Stuart Bulbeck
All good. Staff are friendly and helpful.
January 2023 by Roy Barclay
This store should not receive any ***** ~ but ABSOLUTELY 0Actually USED Covid-19 lockdown to mug me into a contract using my existing EE number to setup an internet deal on a new tablet. However, having proven my ID for both my existing EE number & Mastercard, I was refused to leave store with the tablet that the salesman had deliberately placed in front of me & so deceived me to assume I'd be taking home that same day. I was told to comeback with additional ID, but when I did this with my EU passport & EE bill sent to my Ipswich address, staff @EE, Tavern Street, still refused to handover my tablet & wanted even further proof of ID! Absolutely as unhelpful as is possible & a blatant scam if done by a small shopkeeper or market-trader! But because they're a high street multiple, with BT cash & clout behind them, local Trading Standards, who I've made aware of this scamming, won't tackle them. EE have now chosen to blemish my credit record because I refuse to pay their bills for internet & a tablet that these worse than Delboy, dodgy-dealers, diddled me out of!Avoid this badly managed shop like the plague, if you don't wish to be conned or DISCRIMINATED against by clique staff!
December 2022 by David Hayhow
Sorted out a new SIM for my phone when there was a postal strike.
December 2022 by David Bird
Will change provider as was provided with phone but changed my number so I got cheaper tariff
November 2022 by Karina Souza Wagmaker
My experience was very boring, because it was 3 times I went with my husband as I don't speak much English a woman answered me I don't know her name a blonde with straight hair she laughed at people for not speaking English I bought my cell phone on the website and went to buy the charger with her I faked that I didn't speak English well she laughed at me I said I didn't want to but I went to the store next door the same one where I was treated with dignity but I never enter that store in Ipswich
