September 2021 by Vitor Cabral
Great service, Lorraine was fantastic from day one she is an amazing down to earth person who has amazing people skills. May I point out that the rest of the staff are also great. Great prices even managed to discount what we bought a little! ???
September 2021 by Steve Wilson
A friendly and helpful jewelers with an impressive range. We were guided through our ring choices and shown the various options at each step, but with no pressure to spend more than we wanted. A very enjoyable experience.
September 2021 by Zoe Martin
If I could give more than 5 stars I would, First class service from start to finish. Lorraine is an absolute star went above and beyond for us even though there was a few hiccups she didn?t give up! Such welcoming and friendly staff. Thankyou so much! Will definitely be purchasing again
September 2021 by Noel Crowther
Left my watch off for a battery and possible repairs. Phone call resulted which proved an upsell was all they were interested in which took away from the nice service.
June 2021 by Emma Davies
Great staff and great experience, will be returning in the future
May 2021 by Richard Blomfield
Top service by experienced and friendly staff. Nothing was too much trouble, and based on my experience, I would unreservably recommendT H Baker in Ipswich.
November 2020 by Michael Warren
From start to finish .... exceptional service. The whole team has taken great care to ensure we are happy customers and have been very understanding with the issues faced with a particular item. Making us feel worthwhile as customers and helping us the way they have is so rare these days.Thank you to all the team and Polly for her continued communication and commitment to making us happy.
November 2020 by Terry Burnett
Explained i was just window shopping for a watch and the staff were very helpful and in no way pushy or disinterested. Helped me find a watch i liked and ill likely go back and buy it
November 2020 by Rita Keeble
Friendly and helpful service, a place to visit again.
August 2018 by Helen Patient
Lovely, helpful staff
February 2018 by richard nunn
Fantastic management team
February 2018 by Rita Olabisi Areago
Good customer service
August 2017 by Chunk
Friendly staff, but felt kind of judged until I made an expensive purchase then was treated much better. May have just felt like that however.
April 2016 by Elliot King
After a little searching online Goldsmiths came up as the best value for the watch I wanted to buy. The deal was online only so I made the purchase and chose to have it delivered to the store. An issue arose so I rang customer service. The woman I dealt with was very helpful and even rang me back later in the day to check everything had been resolved. A day later the store rang to say the watch was ready to collect. That afternoon I went in to town to Goldsmiths. The in store service was superb and the metal watch strap was adjusted to fit perfectly by removing several of the links. As the watch was a gift for someone I excepted the wrapping service. The watch box was wrapped beautifully and popped in a gift bag, job done.
