October 2023 by deanna amado
Such lovely staff who do everything they can to help. Would recommend to anyone. Will 100% be going back!
October 2023 by Lex Holt
Amazing staff, go out of their way to help!
October 2023 by Harvey
Went in this afternoon for some watch alterations and the two lovely girls where very prompt, friendly and professional, very happy with results!
August 2023 by Kurt Cook
Great service, very friendly staff
August 2023 by Em Louise
Lovely staff very knowledgeable
July 2023 by Ellie Oxley-Randall
Amazing service from Joe and Ali, very quick and simple.Would recommend to a friend!
July 2023 by Exotic.dudidog
Very good and very efficient.
July 2023 by Steph Yates
Went here Saturday for my daughters 10th birthday as her ears to be pierced was all she wanted. We booked an appointment in advance, lovely lady on the phone, welcomed with smiles. Felt safe that nothing could go wrong being a well know jewellery store that offered piercing. Spent a while getting placement just right, only for the gun to get stuck (could maybe deal with that) but to mine and my daughters horror the earring was so low on her lobe and absolutely nowhere near the dot that was marked up. Lady swiftly went in the back room, upon return we were given "options" one being to come back In an hour to have earring removed which is what we did. Pretty pathetic apology and a 10 year old with a hole in one ear which we will wait to close up. Will wait until her next birthday and go to a professional!!! Didn't fill us with confidence that when we went back in someone was trying to return an item that I heard they'd brought back once already. Literally nowhere gives a proper service anymore just want your money
July 2023 by Ann Searl
Excellent service from staff
July 2023 by Laurinda Heard
I went to the branch in Ipswich today to get my watch repaired. The lady was very nice and helpful.
June 2023 by Sarah Chapple
Whilst trying to buy my sister a pair of earrings for her birthday, this store was very unhelpful. They were not at all interested in helping me find another store that had the ones I wanted. Very disappointing.I eventually bought what I wanted from the lakeside store whose staff and service were outstanding even when dealing with a telephone order.
June 2023 by Ben Cole
Good experience in store, very knowledgeable staff and very helpful. Will shop again.
June 2023 by Roy Searl
Outstanding staff, very helpfull, polite and chatty
May 2023 by Christine McGlone
Was delighted with my purchase. The assistant was very knowledgeable and helped me in choosing my item. I highly recommend the Ipswich store for staff friendliness, helpfulness and willingness to assist. The Ipswich store is very convenient for me and I will shop there again without hesitation.
May 2023 by Lilli Boslem
Great shop Ipswich. Great big thank you to staff who working hard today, so kind and caring. As I spent my Birthday money . X
