December 2023 by Google user
I went to Halfords today and the car seat for my daughter I purchased for click and collect wasn't quite fit for my car. I cannot thank Kaz enough for her help today. She helped me to find an alternative seat which was fit for my car and helped me install it and get my daughter in safely! It was also one of the last display ones so I got it for a very decent price too! Right close to Xmas when I needed a new seat for my daughter I am so grateful for the reduced price and the help and information I received today thank you!
November 2023 by Reena Dookhee
Nice customer service in the bike pick up point. Defo a easy and nice place to get the new bike. I had no issues and was lovely . No hard sales, was good to get what I needed.
November 2023 by Aaron Pooley
Visited Halfords at Sandlings Retail park and was helped by Kaz this afternoon. Nothing was to much of a problem to her and pointed me to the right locations for some extra bit for my car. Very helpful and courteous, thanks Kaz keep up the great work
October 2023 by Tanya Jacques
I went into the Ipswich store today and had the best experience. I went to buy a car seat for my granddaughter, not only was the 2 people that served me extremely helpful and polite, they was really knowledgeable regarding the products, the first seat I chose did not fit my car, it was no problem for them to help me chose a different seat and then they fitted it. They was both so lovely, the lady was Kaz but I didn?t get the gentleman?s name. First class customer service and a thoroughly awesome shopping experience. Thank you so much x
October 2023 by Barry Largent
I?m not one to buy plans of any kind or insurance products but went in this morning to have a couple of headlight bulbs fitted and left with having signed up for the Motoring Club and booking an MOT and a major service. The reason being the fantastic service received from Sally, Rall and Sam. Simply superb, really friendly and a genuine pleasure to do business with. I also never complete online reviews but felt compelled to share and recognise brilliant service.
October 2023 by Tia Bryanton
Great service when collecting a new car seat for my son. Shoutout to Kaz for fitting it for us perfectly and giving us some helpful tips! You should definitely start charging for this service!!
September 2023 by Mike Rawden
I needed a complete service and repair on a 15 year old Specialised bike that had been left out in the rain and closely resembled something that had been dragged out of a canal.I took it to Halfords and half expected to be laughed out of the shop. Instead Jon calmly assessed the bike and advised me what needed to be done/replaced/cleaned etc. I explained the bike was needed for my son who is heading back to uni in late September. Jon officially logged it be completed by then but said if he had any cancellations he?d do the job sooner. Which he did! I picked the bike up last week and am so happy with it ? the bike has a new lease of life, the components gleam and it rides so well.So thanks to all of the ?cycle team? at Halfords but especially Jon, whose professional but friendly service has brought a much loved bike back from the dead!
September 2023 by Evette Cumberland
Took my sons bike in for pedal repair and Martin was very helpful. Great customer service and also identified a safety issue with the brakes which he was able to fix. Thank you very much!
August 2023 by Sharon Brett
Martin was very helpful and gave us 100% of his time whilst our bike was handed over to us and placed inside our car.
August 2023 by Rachel Patten
So pleased with the service at Halfords. Went in to get indicator light looked at as warning light had come on. Was offered a ten point check up, for free, once I signed up. Turns out connection was a bit corroded, all sorted, no need for new bulb even.Happy driver! Thank you Halfords!
July 2023 by Jackie Sheppard
Excellent service to repair a perished windscreen wiper . I was served immediately by Loicia who was friendly , polite, knowledgeable and helpful . He changed the blade for me quickly and at a very reasonable price
July 2023 by Lyn Murton
Went to buy a tyre pressure gauge and was offered a free 10 point check for my car. Topped up my screen wash and air in one tyre. Wonderful efficient and friendly service.
July 2023 by Dave Parsons
Ordered various car body repair items - one of which was not available immediately. Two days later my local Halfords phone to advise that they'd got it and I could collect the lot together. That's really good service - given life's usual experiences. D
July 2023 by Hettie Hope
Really helpful staff, Jonathan is very knowledgeable and gave time and attention to making sure I bought the right bike forr my height and budget. Very much recommend.
July 2023 by Caroline Wiltshire
Had to wait only 10 mins for thorough full car check and the Technician (Scotty) explained everything. Could not have had better customer service, thank you!
