January 2024 by Manna Shikdar
Very bad service. And the staff of this branch are Racist. I ordered food and waited more than an hour, but the stuff did not deliver it. Then I need to cancel the order. Then I spoke with one of my friends and he said he also faced the same problem.
January 2024 by Inga Bruzaite
The food is ok but the service is no good and always is not the clean table is dirty floor some.
December 2023 by mondo matt
Awful place. Manager is incompetent. Give you three sauces not asked. Won't give you the one you want without charging. After spending £35. Order wasn't complete. Young staff rude. Over poor service, poor food, expensive with every effort to extract more money out of you. Never will I purchase KFC. All down to a poor manager. No stars for all
December 2023 by Jerry Bird
We have had problems in the past, gave it another go. Unfortunately same problem took ages to be served 25 mins restaurant was empty and just 2 orders on the board. The bins were overflowing with rubbish which put us off so much. Am never going back there and it's a pity as food is great. That's the only good part. It seems to be run by kids .Parking: Parking is not a problem
December 2023 by Rob Power Martlesham
Ordered a delivery to arrive at 825pm. Long story short - despite numerous unanswered phone calls. A delivery driver woke up my house at 10:47 with the 2 burgers orders. They were cold and went straight into the bin. Avoid like the
December 2023 by Ellisha Chatten-berry
I am absolutely disgusted with his kfc I do NOT recommend! the place was a little busy but there was more than enough staff to handle it, however we had to wait 45 minutes for our food! Half was missing and the chicken was uneatable! People who came in way after us had time to get there food wat it and leave by the time we hadn?t even got ours! I will not be coming again ??
December 2023 by Sophie Nathaniel
Every time we come to this particular kfc we always wait a long time to be served and the order is always wrong. The staff are rude and don?t seem to care at all. They lost my order once before and the manager spoke to me and acted like she didn?t care at all despite me waiting for my order for almost an hour. Absolutely poor service and it has never improved. Would avoid at all costs!
December 2023 by Steven Tobin
Worst kfc in the uk shop was filthy insides and they have nothing in stock no gravy no bottles water no mash no gravy no popcorn chicken no mini fillets no hot drinks and no ice cream that?s just some of the stuff that?s not in stock awful service stops halfway there making a order then left us for 20 mins waiting staff were arguing between each other and with customers
December 2023 by Robyn Winnett
This KFC is quite average... When I've been in the past they haven't had any chicken left! On this visit, there was a 20 minute wait at the drive through, and my food was lukewarm. The drink had no syrup so was effectively just fizzy
December 2023 by Sam ?Mungo5tJohn? Green
As far as fast food chains go, this place is on the cleaner side and a boasts a great seating arrangement. Helpful self order screens off set the lack of confidence that the front of house staff display. The kids that work there could do with stronger leadership and more direction as many just look like lost puppy?s that would pee themselves if forced to interact with a customer.They are pretty efficient with their drive thru as I?ve never had to wait long even when they are busy and the quality of food is normally above par? though they have dropped the ball occasionally.The bathrooms are often in shocking condition, under stocked and the smell so bad. The last thing you want walking into any establishment is to smell the bathrooms before you can smell the food. (Poor building planning there).Still, it?s fast food and you can?t expect very much can you?!I will say, their fries have improved drastically.Vegetarian options: They have a veggie burger. I?ve tried it and it is not bad. But why would a vegetarian want to sit and eat in a place that smells of delicious friend chicken?!Parking: There are enough spots in general. It can get busy during peak hours so be mindful when you go.Kid-friendliness: Plenty of seating and the staff seem more able to deal with children than adults. I suppose they are less demanding?at times :)Wheelchair accessibility: Yup, wide doors and disabled parking. Plenty of tables to pull up to.
December 2023 by Cherita
Drive through is so slow. Speaker to take orders is broken. Get to the window to order and there's NO GRAVY!! Why didn't they put a sign up?!! Because... no one would order otherwise!! FYI apparently they run out of gravy here often l. They had no sweetcorn either. I would have reversed outta there but was stuck in the drive through queue. Avoid this branch if you ever want gravy!!!
December 2023 by Vicki Mann
Genuinely needs shutting down, sat in driveway for 45 minutes, didn't have what we wanted but couldn't get out the que, The were cooking to order so was taking forever. The girl servings attitude was a disgusting, clearly never heard of customer service, I would be ashamed if this was my business. Can not believe they even have a business! Total disgrace to the brand!!
December 2023 by Leah Petrie
Unfortunately I?d have to say avoid due to the sheer lack of food they have constantly. They never have gravy or southern rice. The past few times we?ve been they?ve not had gravy or any decent sides. And guaranteed there will be at least 1 thing on the order missing and something wrong with the order such as not removing things when asked or the food being cold. Won?t be going back anytime soon.
December 2023 by Seb Gibson
Charged me for each item individually so I didn't get the meal deal until I complained which took ages to sort out with everyone else in the restaurant aware and watching
November 2023 by Shkurte Gashi-Davies
The service was shocking. The food was uneatable. The chicken was cold, the brown was burnt, rock hash hard gravy was cold, and the chips were uncooked. If I could -10, I would. I don't think anyone should eat
