January 2024 by Anita Operacz
I ordered takeaway . The service was fast, but at home, I realised I was missing a burger . I'm a little bit disappointed ?
January 2024 by JENNIFER JACKMAN
Possibly the worst service ever at both McDonald's in Ipswich town and the drive through ever!Waited half an hour at both for simple meals when it wasn't even busyAt the drive through we had to ask for a refund in the end, well suddenly they managed to produce our foodFunny how staff are managing to prioritise deliveroo etc over anyone there in person, just not good enough!
December 2023 by kamal sowamber
Ordered twice today but first order come completely wrong .Ordered again stuff missing. Very bad experience with mc donalds.wont order again from you.very disappointed. Very poor service. Won't recommend to anyone.
December 2023 by Bridget Spooner
Had to clean the table and seat with an antibacterial wipe even though it was meant to be cleanedWipe was filthyHygiene standards need improvementNothing special
December 2023 by Lucian
Good service and as expected food. Last time I went I was treated to a group of very polite policemen, one of whom loudly spoke the full name and date of birth of a recently interviewed witness over his radio whilst ordering on one of the self serve terminals. Nice one Suffolk constabulary.
December 2023 by John Arthur
Ordered mcdelivery from here, only 5 minutes away, but food was cold on arrival. More importantly, the dips I ordered were missing so I didn't enjoy my food and binned half of it. It's important that restaurants check their delivery orders carefully before letting them go out, as otherwise it's too late to correct the mistake.
December 2023 by Lauren Baker
Where do I even start.. 40 mins to get 2 double cheeseburger meals.. i could of gone home had a shower watch abit of darts ? and gone back and still would be waiting.. just to be told we sort staff.. well one girl was wiping down.. one was moping.. the girl in a red Xmas jumper which look like she dipped her hair in fryers her hair had more grease then the chips just looked at me and went we sort staff ? what when the manager was to busy counting a till?!! That restaurant got to be the worst one in Ipswich.. is that where they send the thick ones coz the other McDonald?s ain?t like that!! And there was 4 other people kicking off aswell!! Shocking utter shocking? if I had to wait much longer I would have been able to order a breakfast one my way as well?!!
December 2023 by Lauren McSweeney
They always forget orders charge you for it and then straight up forget to put it in. Don't waste your time here it sucks. Multiple times orders have been forgotten. 0/10
December 2023 by Christy Andreas
Don't order from this mcdonald's my meal was not there staff are rude and don't help with nothing money tacking
December 2023 by Kevin Horler
The burger was only warm not hot and came with pickles that I removed when ordered. I assumed it was because they were a little busy. But overall not bad.
December 2023 by Noe Sandu
I had a terrible experience today at McDonald's. After receiving my order, I noticed a missing item. When I informed the manager, instead of addressing the issue, he accused me of trying to get free food and refused to provide the missing item. This response was incredibly disrespectful, and I felt humiliated. Customer service should be a priority, but unfortunately, it was severely lacking in this instance.
December 2023 by Panos P.
Admittedly the place works like a food factory. Everyone works really fast and they serve several hundreds of people within the day.I 've been there more than once and was always happy.Last time though, I was trying to order vegan burgers but in the end received proper ones (even had bacon) in the bag.Understandably mistakes will happen.For what it matters the staff is excellent so far and I believe that would have probably changed it if I told them. Unfortunately this was a drive through and I was a bit late when I realised.I am between four and five stars; there's no 4.5 stars so will put 4 stars for the moment.
November 2023 by Michael Ford
As a disabled driver couldn't get a disabled space the rest of the car park was full because of deliveroo and just eat drivers inside was no better pushing and shoving by the
November 2023 by Alex Campbell
McDonald's was very busy when I visited, which was around midday. There are tables outside but it was raining when I was there so no-one sat outside. A few people sat in their car.Wheelchair accessibility: There are ramps and the doors are wide enough for a wheelchair.
November 2023 by Rachel Pope
So busy, 40 minute wait for food, cold food when it arrived, no happy meal toy. Disaster all round!
