August 2023 by Lisa R
The staff are very friendly and the customer service is excellent. Any issues with the jewelry and they will fix it or exchange in with no problems. Best customer service I've ever experienced
July 2023 by Esme Lunniss
Came into Pandora today to treat myself for my 18th birthday. Jess was amazing and so helpful. She helped me decide what I wanted as I was unsure. Her level of customer service was amazing and I would recommend anyone to go to Pandora. Thankyou Jess
July 2023 by Summer Farag
came in to look at the moon ring & Jess was so lovely & helpful!! she knew about the products & had the best customer service!! thank you jess!!?
June 2023 by Sheila Perkins
Lovely shop really nice lady served me showed me the offers and told me about up and coming ones too
May 2023 by Rebeka Darzniece
I made a visit to this store to buy a present for a friend and something for myself. I was greeted with a friendly member of your staff Nikola and was able to provide amazing customer service. She assisted me with some ideas on birthday themed bracelet charms and as indecisive as I am this was not a fast process. She didn?t make us feel rushed and was excellent in providing information on what might be best for different bracelets. She then helped me with my ring size and let me look and try on different types of rings. I purchased two different things in my visit and I look forward to coming back :) Big thank you!
April 2023 by Hannah Welsh
Very friendly and helpful staff
February 2023 by Tanzi Randall
I visited pandora Ipswich today , I have to say the staff are amazing, so friendly, patient and helpful.Next time I will go straight to the store instead of buying on line, service is superb ? thank you Shannon ?
February 2023 by Princess Erika
Amazing place! The staff are lovely and the jewellery is beautiful!! ??
December 2022 by Rachael Round
Fantastic experience looking around today Milly was super helpful and friendly and will be back to make a purchase tomorrow after finally deciding.
December 2022 by john chapman
I brought a pandora bracelet today at Ipswich and was served by Millie .All was going well and I asked for a pink gift box .Millie put all the transactions through the till which included a premier gift box for £5, she then started to pack the bracelet away in a while gift box , I mentioned that I had asked for a pink box and could I swap please, Millie quite rudely said 'no you asked for a white box' me and my daughter corrected her and said no we asked for pink, Millie replied 'no you asked for a white so I can't change it now'. The colours are the same price and I asked for pink, so I expect to be able to swap. I found her very rude.
November 2022 by Josh Fry
I visited the store recently to get some gift ideas for my girlfriend?s birthday. I make no secret that I?m far from an expert when it comes to jewellery or trinkets, nevertheless I received some absolutely top notch assistance from Claurice, her expertise resulted in me buying not 1, not 2, but 3 rings, one of which wasn?t available in store so she helped me to get it ordered online for home delivery which subsequently arrived in record time. My girlfriend absolutely loved the rings I bought for her and hasn?t stopped wearing them ever since. I?d like to thank Claurice and the team for their absolute first class customer service, care and expertise, I?d recommend this store to anyone. ??
October 2022 by Carol Reed
Excellent polite and friendly and service,very busy at lunchtime but handled expertly the lady who I think was the manager.Well done.
October 2022 by Mary Barber
Great staff very helpful and has time for the customers.
October 2022 by Ellie Mai
Really recommend. All of the girls are so lovely and accommodating. prices fairly affordable
October 2022 by Guido Darmanin
Great service and fantastic people who work there. Keep it up guys!!!!
