January 2024 by Remo Ferpozzi
Lovely staff, brought my dog to have his nails clipped, which he was not Keen on, and staff were patient and supported him throughout with kindness.
December 2023 by Super Ron
Great selection for our hamster and good to have a look at the animals
December 2023 by Joanna Willis
Visited both the Ipswich and Martlesham stores. Staff are fabulous and helpful with lots of patience!
December 2023 by James Wicks
Big store with pet grooming services insideHelpful staff, would recommend.
December 2023 by Devon Watson (herpertologist)
great place, im getting a leopard gecko and ive got all the stuff and it looks really good - i brought everything from pets at home and im getting my leopard gecko today since its been reserved for the 3rd of december!!
December 2023 by Steven Walker
Nice atmosphere, lovely staff. Unlike central London stores, there were not pools of wee everywhere.
December 2023 by Beth Driver
Used the veterinary service and couldn't fault any of the staff. Great customer service
December 2023 by Carl Hammond
Twice now my dog has been cut, badly cut. They lied about the first one, and didn't even tell us about the second one. Since Sophie has left, the standard has dropped below acceptance. I will not be using this "service" again. You fill the customer survey in, tell them there's a problem, they say want us to contact you, you say yes, then.... Nothing.Furious doesn't cover it.
November 2023 by marion whiting
The staff were very helpful, a young girl assistant took my purchase and put in my car. Thankyou.
November 2023 by Richard Hartles
Had what we wanted at a reasonable price . Easy parking and friendly staff
November 2023 by Natalie
Always helpful and friendly staff and my dog adores the vets.
October 2023 by Brooke Lorenzo
I just wanted to give my appreciation to Holly who was wonderful to interact with, very well educated and made me and my little brothers time in the shop very enjoyable! We are looking at getting 2 rats for our home, and she talked us through basic care, play and amazing food and toys to help make them live their lives to the fullest! She was amazing and deserves so much praise!Thank you so much Holly
October 2023 by hltate1
Good selection of stock and frequent offers, but we often struggle to get our particular senior cat food here and have to go to the supermarket instead, which is a shame! (Felix Doubly Delicious Countryside Selection 7+)
October 2023 by Tony Carruthers
Went in on a hot day, with my dog to buy a new collar. My dog was lying on the floor and was shouted at by a member of staff, to restrain my dog, amazed and explained the difference between restraining and control.The staff member was exceptionally rude and became angry and was willing to point in your face, whist shouting at the top of her voice.Suggest, that staff member is removed from dealing with the public or moves to a more store room role
October 2023 by Julie Howlett
It's that time of year... flea's ?Went straight in,..got flea spray,home spray ,flea comb..just need compliant cats now..lol..Great shop...shelves bit empty of the same stuff,..clearly it is that time of year for pet owners!!..not just my ginger fleabag...lol
