August 2023 by KC Bee
Brilliant post office, I take my parcels there daily for my businesses. Staff extremely helpful and friendly. Not rude in the slightest. ??
April 2023 by Ellie Sheldrick
The man in there was really rude and needs to learn how to speak to customers in a friendly manner
April 2023 by Chantal Garrard
Really nice staff, very helpful also good gifts and bright n clean ?
January 2022 by KristineI-1
Usually good with sending parcels out. But went to collect an expensive parcel and they had somehow lost it. The only thing they told me they would do is speak to the manager who was working by himself on the day the parcel was delivered and that they would give me a call if they find it. But honestly this isn?t enough of an answer considering It will need to be raised with the company the item was ordered from to send another. Honestly worried they?ll lose it again. The lady wasn?t very nice or understanding either.
January 2022 by Pauline Lander
Would like to thank the Manager Steve Jordan for all his help with the filling in off my sister's passport application which had been a bit of a headache for one reason or another.Its my family's local post office and in all the years that we have been going there,we have always found him and the staff to be very friendly and helpful.The shop also has great selection of cards and gifts too.
October 2021 by N W
Avoid. Items get lost. Rudest man ever spoken to with zero customer service skills. If I could leave zero stars I would. Be prepared to be shouted at and patronised if you have a query
September 2021 by Maureen s
A number of posted items have been lost!Last week I waited 24 hour period to collect parcel only to be told it wasn't there. I tried to arrange redelivery which has taken over one week now ?
May 2021 by Giles Fairweather
Went in today to tax and apply for a logbook for a car and the chap behind the counter could not have been more helpful.. unbelievable ethic and did all he could to solve the issue I had that couldn?t be done on-line... thank you so much Chantry Post Office as he could?ve said, can?t be done here, write to DVLA and I would have been happy with that but he refused to give in and sorted everything... first class A+
December 2020 by KeithE-117
The other 2 reviews are now years old and I feel I must counter these experiences with our own. This post office is usually busy and provides a wide range of services. My wife and I support this local business and have had no problems. It has a small shop area that has a variety of novelties and a good, different, selection of greetings cards that suit us. We have always been served efficiently. Often there is a queue and kittle time to exchange niceties, but do if it's quiet. We've found that this small premises serves the community well and deserves a higher rating than one star!
December 2020 by Emily Long
Excellent post office, also a card/gift shop.
November 2020 by Martin Howlett
Superb local Post Office. Friendly and knowledgeable staff. Fast service even when busy.
November 2020 by Imogen
This was the only post office branch open today at 4pm in Ipswich. Thank you!
November 2020 by Tanya Mayhew
Easy access & friendly staff
August 2019 by june tungate
Very friendly and good service
February 2019 by Chris Sanders
Needed to send a ring back to the US for a repair. I asked 3 TIMES if the form they gave me was correct because it needed to state it was a repair and the form they gave me had no where to put this. They said yes but now I'm being charged import tax again all because the stupid woman didn't know how to do her job. I never leave harsh complaints like this but because they don't know what they're talking about, I'm now out of pocket by nearly £200. Avoid this post office at all costs.
