November 2023 by Ollie Clark
Best village shop in England
October 2023 by Andrew Howarth
Yesterday I was told by a male member of staff that he couldn't provide me with proof of postage for a small parcel sent 2nd class. I was offered a more expensive "signed for" service instead. When I suggested that this had never been a problem before and I received proof of postage earlier in the week, he loudly exclaimed "I hope you didn't" and moved to glare at his female colleagues.I asked if he would like me to take my business somewhere else and he said "you can if you like", so I did and drove the short drive to Hitcham and received an excellent service there.I WILL NOT BE RETURNING, a shame because this is a well-appointed village shop important to the local community, where I have never experienced such terrible and rude service before. I feel bad for the normally pleasant, proficient staff as I suspect the male member of staff may be the owner.
February 2022 by K3NCO FEZ
Good postal service go in and send it with ease.
June 2021 by Janine Frosdick
Refused entry and service to my friend who is face covering exempt and was wearing a lanyard. Absolutely disgusting treatment of a person with a disability. Your rules do not trump the equality act. SHAME ON YOU
April 2021 by Hannah Brown
Love this post office, always friendly and helpful and you can pick up lovely cards, gifts and coffee, everything you need from a local post office and shop.
December 2020 by Jan Dabrowski
Great selection, well stocked and great staff who go the extra mile to help. Provide a great service to the local and surrounding villages.
December 2020 by Cathy Bullen
A wonderful village shop and post office that has been an absolute lifesaver for the community. A great range of products, helpful and cheerful staff and opening hours to suit most people.
November 2020 by Zoe
Terrible Post Office with staff that can't be bothered to send things and staff that rarely smile.I went out of my way this evening to visit this post office (I have more local ones but I wanted a treat from there) as I had to post 3 large letters and requested proof of postage (due to them being items sold on ebay) which has never normally been an issue however tonight I was told that they "no longer offer this service and would have to charge me for a small parcel". I questioned them why this was as it was in the past week that I visited and this was not an issue. I was then told "it is what it is, they are a small local post office and it recently changed" with a lack of care. They offered to put a normal stamp on and send it but that is all they would do. I said they usually print a large white stamp for these and she said they no longer offer this service.I then went to hitcham post office as it was the next nearest and told them what had happend and checked they still offer the service to which they told me it was a legal requirement and they don't understand why they didn't want to post it properly through the system as they wouldn't get commission sticking a normal stamp on it.I think it was a case of the girl couldn't be arsed to try and use the screen with her ridiculously long blue nails, although the other staff member backed her up.There loss and hitchams gain. It may have only been £4.20 they lost tonight (plus the £2.50 treat i was going to buy) however I am selling alot at the moment, posting bits every other day and they will no longer getting my business with there attitude. I will not support this small shop anymore.
June 2020 by Vikki Marie Andrews
owner is very rude and doesn't like people's comments...plus prices sky high since virus scare...disgusting
January 2019 by Rodney Smith
This is a great little shop lots to offer both in food, drink, and personality as the staff are very profesional and very polite always helpful. This is a great shop because it shows these big brands how to keep their customers which they know little or even care about.
January 2019 by Brenda Jean Lee
If looks could kill, one of the older members of staff was very rude and gave an awful look, i was very upset and only go to this shop if necessary. The younger members of staff are excellent tho and you can buy all your basic needs.
