July 2023 by Google user
Large store, pretty much like any other range but some of the staff are completely useless. Constantly long queues with only one person serving as others stand on customer service chatting/gossiping. One in particular is an older, larger woman who I?ve never seen do anything other than chat. Renovating a house nearby so pop in often and she will constantly be stood on customer service ignoring the queue of people.
April 2023 by Grimreaper .Mobley
Stock piled everywhere. Prices missing from most items. Short staffed so no tills open except the refund part. 5 stars for the staff who are trying their best and try to help without getting angry at the shoppers who are rude. Quite sad to see how this store is being ignored by management.
April 2023 by Motin Khan
Excellent variety of household items, furniture and including instore Garden centre.Reasonable prices and not to forget the wide-ranging arts and crafts department.Plenty of free parking.
April 2023 by Aiden Walsh
The store has plenty of 'just what you need' items. In parts, it's very messy with stock barrows/cages blocking aisles and shelving and very difficult to locate a member of staff should assistance be required. Final negative is lack of tills being open at busy times.
April 2023 by Scott Harrod
the interior of the shop is a little run down including toilets but still plenty of stuff to buy and a good range of products
February 2023 by Grace Smith
I have seen all pictures and pictures' frame turned on back. So you can't see the front of them. I asked shop assistant, why?, she told me because of stealing. Lots of people steal. I was shocked. What's going on?
December 2022 by Shaheen Jaff
(Ipswich branch) Staffs are very very rude, judgemental, unprofessional, discriminating, steering and laughing at my friend just cos she wearing hijab. My friend has to leave the shop cos she told me she feel uncomfortable the way they look & laugh at her. And when I tried to tell the supervisor about the way their staff been rude to my friend, she was even more rude to me than her staffs telling me it is the way we work and if we like we can ask u to leave!!!!! They are Very very unprofessional, rude, no manner at all I will never shop there again.
December 2022 by Janine Ingham
Slightly disappointed due to one unhelpful staff member when I asked where something was they just pointed to the direction of the product I was asking for which I still couldn't find as they pointed in the wrong direction so I had to try and find another member of staff to help which did helpParking is great never had an issue with finding a spaceThe Christmas range is lovely and the layout is spot onCould leave some more room around the bays as I watched a woman with a double buggy struggling to get through which was smaller than a wheelchair so don't know how a wheelchair user would get through the spacesToilets could do with some new paint and ceiling panels put back up as some fallen off or brokenAlso you sell mould spray maybe use that to treat the mould in there as you feel dirtier after washing your hands and maybe sort the smell out as they always smell horribleThe cafe is nice and set at a great visibility pointTill staff were lovely but spaces between each till wasn't much room at all plus couldn't see the staff members shouting who was next due to overly high shelves with not a great "add-on" stock on,Maybe get rid of a till and space the rest out as I've only ever seen the customer service till used and 2 other tills used at the same time, even when there's been a massive queue there's never been all tills usedSeems silly having Iceland in there as you have a food warehouse (a sister company) a few doors away, seems a slight waste of space which can be used for more of the ranges stock and spaced out slightly better
December 2022 by Matt ?LIFE COACH AND HYPNOTHERA? Curtis
The staff are overworked after speaking to them. Not enough of them there to help. Looks like a jumble sale. Some items without prices. Staff unhappy. Remember The Range your staff are the most important asset they look after your customers! Look after your staff then people will be happy. Simple.
December 2022 by han roberts
Cheap kids craft supplies and nice selection of specialist art materials. Lots of choice for wallpapers and home diy projects. Well stocked with diy tools and gadgets. Fabulous Christmas department upstairs...although never know how much things cost until checkout as shelf pricing info is always missing! Long checkout queues too, quite often. Masses of free parking outside.
December 2022 by Katie Bright
A brilliant shop for crafting bits. Household items. They have added all their Christmas stock now. Which the kids love to look at. Can always grab a bargin. The shop can sometimes be a little messy, but overall a fab shop.
December 2022 by Matt ?INFINITYCOACHINGANDHYPNOS? Curtis
The staff are overworked after speaking to them. Not enough of them there to help. Looks like a jumble sale. Some items without prices. Staff unhappy. Remember The Range your staff are the most important asset they look after your customers! Look after your staff then people will be happy. Simple.
October 2022 by Ashton Meadows
Amazing place, loads of different sections with everything you need to kit out or decorate your house. Nice toys and craft section also. Super friendly and helpful staff as well :)
October 2022 by Brandon Godfrey
Went in. Got what I wanted. Went to pay. Said I needed an adult to go into the shop. Never been told this before. She was very rude and grumpy. She made me pass her the items. Her name is Catherine. Right moody cow.
October 2022 by Holly J
Always a hard one, I love looking around here more than I enjoy buying anything. I find that so much stuff is damaged or broken and all the labels are always wrong. Someone needs to come and prompt the staff to make sure the price labels are right. Especially in the arts and crafts and stationary section. Love wandering around the Christmas stuff tho!
