January 2024 by Lou Ham
Ben was fantastic, he did a great job repairing my shoes. It's comforting and refreshing to know that places still exist like Timpson that provide world class service with friendly staff. Highly recommend this place.
December 2023 by anthony harrison
Took some ladies sandals in to be fixed 16/11. Went back there 2 weeks later and they were still not repaired and just sat on a shelf at the back of the shop. No communication and very disappointed. Expected better from Timpsons!
November 2023 by Liz Aspinall
Don't bother! Dropped shoes in, went back at arranged time to collect, shop closed with a sign saying ' 10% discount if we're closed ' when I went back, after slepping round town waiting for him to reopen, I mentioned the discount to which he replied ' that's not fair, I hate that sign'And my heels were bad!!!Bad attitude and bad heels!!
October 2022 by Paula Roberts
Friendly, efficient service. Kept to stated time scales for repair. A good job done.
September 2022 by Kate Barton
Bailey (from the Timpspn in the walk, Ipswich) fixed my car key, which landriver wanted to charge me over £650! He then sent it 1st class post to me the next day.Thank you so much Bailey, your a star!!!!
January 2022 by samuel ayodele
Great customer service
September 2021 by G H
Geart service , for the third time.Thank you .
April 2021 by matthew may
Absolutely the worse service I?ve ever received. We go to walk in the shop and the man ( walking back inside ) he was outside on his phone said ?oh no really ? . like we was interrupting his conversation! My girlfriend said sorry - he said ? but are you really sorry ?.This is no joke - I?ve made a complaint to head of company hopefully something is done about this . How does this shop have any customers
April 2021 by karl smith
Very helpful staff ?
April 2020 by Steve Falvey
I may have been the unlucky customer but getting a key cut just shouldn?t be this hard. The first one didn?t work - fair enough so I took it back for another try, second attempt was just as useless. In returning to the shop for the third time in a day and having wasted my lunch hour walking backwards and forwards along the length of the 6 times I asked for my money back.If this were a dodgy key cutting outfit charging a few quid I?d have expected it but £6.75 for a single Yale key cut from an original key and it still doesn?t work! Come on Timpson I expect more than ?it happens sometimes? ??
April 2020 by Jennifer Brownbill
Had a couple sets of keys cut and they dont work! Looks like I'm not the only one with this issue!
