November 2023 by Sarah Watt
Brilliant friendly service
October 2023 by Gazza8964
Very helpful staff and got good guarantee
October 2023 by Rodney Button
Only walked past it. Unable to do an accurate rating.
September 2023 by Piotr Gadomski
Quick, good and not very expensive ;)
August 2023 by David Masterson
Very professional service provided
July 2023 by Edwin Lloyd
My wife brought in a last minute gift to be engraved and Martins knowledge and patience paid off. Fantastic service & skill, which was much appreciated. Would highly recommend .
July 2023 by Steph Yates
Paid 32 quid yesterday for a 'lifetime' battery, and added bonus of chunks taken out a beautiful watch when they butchered it trying to get the back off. Took it back today for a refund for at least a one year battery- so i can take it somewhere else to be looked after! Got to meet the owner (lucky me) rude and argumentative from the off and even wanted to take the battery out before he gave me any refund!! (Aparrently they hadn't taken enough of my watch) it was an 'I'm sorry but it's not my fault apology that I received in a raised voice and apparently a gesture behind my back. What a pig. Avoid Timpsons, they don't care and don't know what they're doing
May 2023 by Coccon Medieval
I took a jacket there for dry cleaning couple of days later I went there to pick up the jacket just to realise stain is still there he was about to charge me £20this was back in 2015 so the review must stay
April 2022 by Susie Brimfield
I always get a lovely warm smile and made to feel that you really are important to them as a customer ,fantastic service .
April 2022 by Mr Romero
Very helpful, went in for a shoe repair, sorted within 5 minutes!
March 2022 by Bernard Ball
Quick, efficient - good, service!
February 2022 by Joel Carr
I brought two watches in for battery changes.On collection, Watch #1 had the second hand dislodged. Watch #2 appeared to be working fine, but the next day it was still slow.We returned to timpson for a second attempt. Watch #1 fixed, watch #2 appeared to be fixed, but was still slow the next day.We ended up going to a different watch specialist, who have told us the watch can?t be fixed with a new battery, as someone has irreparably damaged the watch by changing the battery incorrectly.This is the only occasion that the battery has been changed.Timpson?s Customer service have refused to help - the reason cited is that I sought third party advice, so my contract is now with the new watch specialist.
October 2021 by Jorgen Byde
I went there over a week ago, I was informed I had to have a specialist key ordered in, but as of yet I haven't heard anything I'm wondering if I have been scammed as he said it would be there mid week, I will update if I get my keyEdit 2weeks later I ring to see about my key, guy has no records of it being ordered, going there to get my money back today, we shall see if he scams me. Because on the phone he was saying how he wouldent have taken payment before
March 2021 by Pete Miller
Wanted to charge me 18quid to remove a couple of watch bracelet links and 10 to replace a battery..morrisons do all that for 12. I'll be waiting for morrisons to open.
October 2020 by Kim Williamson
Very helpful. Checked over my watch as he changed the battery