Always book my Holidays with Tracy and I always feel in safe hands.Talking to Tracy with her pleasant friendly attitude, bundles of experience puts my booking worries totally at ease and I know I'm going to have a wonderful holiday.Thank you Tracy.
October 2023
I booked a holiday with Niki in the TUI shop and she was amazing. It was my first holiday with my partner and we had a few set thing in mind, and she helped us find the perfect hotel.Unfortunately, we had a bad start to our holiday as our flight was cancelled and delayed for nearly 22 hours. I put in a flight delay claim... read full comment
September 2023
Initial experience booking our wedding anniversary holiday was good. After a delay to the holiday and appalling customer service at the airport, we complained to Tui after the holiday. They refused to offer reimbursement for additional costs (promised in an email) or any form of monetary compensation, just a measly voucher... read full comment