February 2023 by Jason Cooper
One of the classic shops that never changes and doesn't need to
June 2022 by A B
Good and convenient store.
March 2022 by Tracy Clutterham
Tracy want to buy Harry Potter sicker tomorrow
January 2022 by Michael Brooke
A large selection of cards and all stationery items : using self checkout tills the dirt and mess around tills looks as if its not been cleaned or touched for weeks and never been sanatized
September 2021 by Wendy Robinson
PLEASE COULD THE LADY WHO HELPED ME GET IN CONTACT WITH THE POST OFFICE (OVER THE PHONE) IN THE STORE ON THREE OCCASIONS BE COMPLIMENTED ON HER EXCELLENT CUSTOMER SERVICE, SHE WAS SO HELPFUL AND WENT ABOVE AND BEYOND TO SORT THINGS OUT FOR ME.
March 2021 by Rexy Lang
In the post office section. The woman who was serving was so unhelpful and so rude. I would say because she was interrupted as she was busy talking to one of her colleagues about a TV programme. We never felt so embarrassed as the way she spoke to us was unbelievable
October 2020 by jilly pettican
Visited WH Smith store in Ipswich today, my son (who has special needs) selected a few books and magazines, then went to pay at checkout, the girl there said he had to use self service, he explained he found it difficult with lots of things to buy and using a gift card as part payment, the girl on the till then reluctantly said he could pay for his goods at her till. Earlier, we had been upstairs, where he approached a sales assistant to help him select a book, which had sold out, but the upstairs assistant had been really helpful, hence the 1 star for her. There were a lot of pensioners in the downstairs queue, who were all told to use self service. The self service tills should be only an option,not compulsory, I will buy products elsewhere, with s real person serving me. My son has had very good service in Waterstones!
August 2019 by Heather Love
Lots to choose from and fantastic selection of magazines
July 2019 by 7oxtrot
Friendly staff - post office on the second floor is mostly quiet and quick with helping to post mail.
July 2019 by Angie Wyard
Only one staff member on the tills - used self service, another long wait as more people were using these rather than wait in a long queue.
July 2019 by Jay Hunter
Just used post office and the service was great staff were very helpful and friendly
July 2019 by Michael Gillin
Excellent, with a big variety of items, including a post office.
July 2019 by Joanne Corry Ricks
Being a disabled scooter and also wheelchair user i found it very difficult to enter this shop as they do not have automatic doors and staff stood by and watched me struggle but did not come to my aid very disappointingly too find what i was looking for they were out off stock i would suggest if you need too use the post office and you are disabled then go to the one in carr street so much easier
July 2019 by Simon Betts
Nice store although could do with an update as it's showing its age. Well stocked but not the cheapest. The self service till was friendly ;-)
July 2019 by scott3196
Great for magazines but book selection not as god as waterstones. Friendly staff though so 4 stars
