January 2024 by Steve Pullen
What I loved about Dreams is they have a machine that works out your sleeping pressure points and then suggests what type of mattress best suits you.Once done the staff then take you to appropriate mattresses. The staff themselves are very knowledgable, friendly and polite (I was even offered a tea or coffee while in the shop). Plenty of mattresses to choose from and also plenty of different manufacturers.With plenty of free parking right outside it's a good place to visit.
December 2023 by Michael Hill
Very welcoming and friendly staff. Michaela was extremely helpful and knowledgable. We felt at ease throughout the process. Would definitely return in the future.
November 2023 by James P
Great in-store service, highly recommend. Just try out a few mattresses, use their machine which calculates your body type and sleeping position.
August 2023 by Claire Holmes
Expert friendly service able to take all the time needed to make my purchase
July 2023 by Jason Howard
Beds and bed stuff. Bought a headboard from the helpful staff.
April 2023 by Georgi Warren
Visited the store at the end of the day and was given time, consideration and respect by the staff who were very welcoming and knowledgeable. Sleepmatch was a great experience and I found the product that I wanted with ease. Staff member was considerate and understanding of my circumstances and needs, as well as budget limitations. She was helpful and never pushy. Estimated delivery time at 2 weeks was far better than I was expecting.
February 2023 by KAREN Moore
Staff helpful but a bit on the pricey side ?
October 2022 by Gavin Blake
Fantastic Service and Delivery.We have bought 4 mattresses from here in the last 8 weeks, all fantastic value and the innovative mattress assessment via the electronic bed was excellent. Staff friendly and efficient and delivery was quick and painless. They took away our old mattresses too and we cannot recommend more highly.Well done Dreams.
August 2022 by Glenis Summers
We decided to buy a new bed but husband wanted an ottoman bed and I wanted a wooden framed bed. We looked at several beds at Dreams, North Quay retail park trying to make a decision and asked so many questions and tried out so many beds, I was amazed at the patience of the two lads running the store. Best of all was their 'no hard sell' approach. They were on hand to answer any questions in a friendly and direct way. None of this pushy, in your face, glib sales talk which would have had us marching straight out of the door. Undecided we went home and then back the next day for another look, having by now agreed on an ottoman bed. We had also decided on a different sized bed. Again, the same polite and friendly service. We ended up making our purchase and would definitely recommend this store to anybody contemplating purchasing a new bed. The lads were great. Friendly and cheerful, they made us feel valued as customers. Dreams are lucky to have them.
August 2022 by lovemyastra
Friendly and helpful staff. Purchased a lovely bed.
July 2022 by Karen Minnis
Good selection of beds and mattreses.Very helpful staff.
July 2022 by Lee Anderson
Helpful but I needed a bed now...
June 2022 by Lesley Farnsworth
Was glad to get out of this shop - looking for a new mattress and the shop staff interrupted our conversation and then proceeded to be quite loud with chatter and laughter (not sure this was at our expense) when asking a question was patronising would go elsewhere to buy.
April 2022 by Robert Pope
Excellent service and the beds are very good.
February 2022 by Dave Ward
We went to Lowestoft branch. Halve expecting to get hassled and walking out but that was not how it went we spoke to an assistant called Stephen who answered our questions of which there was many but walked away after each time and left us to do our own thing. He only approached us if we had a question which made us feel at ease and no pressure. Not once did we feel he was watching and waiting to pounce. Had to get some measurements from home so went back next day but it was Stephen,s day off so we dealt with a young lady called Micheala who was just as pleasant and made the whole buying experience very positive. I will wait to see if delivery is of the same standard. But so far Dreams and the 2 assistants I dealt with have full marks.