March 2024 by Shaun Newrick
Rude and unhelpful staff
February 2024 by lianne smith
Terrible service. Went in to collect 2 prescriptions last week - waited half an hour in the queue to be told they only had one, but I could come back the next day (Friday) to collect both together - I said i would take the one they had and return for the other one - had to pay for both prescriptions on that day. Went back the next day, waited again in the queue for half an hour to be told they still didn?t have it and that they should have it by Monday/Tuesday. I advised that I didn?t want to go in just on the off chance that they had it so they offered to call me to let me know when it was ready to be collected. Tuesday came and went, I hadn?t heard anything - it?s now a week later and I still haven?t heard anything. I have tried calling 33 times since Tuesday and they haven?t picked up once! All I want to do is either find out if they have it before I waste my time walking up there and waiting in a queue, or if they don?t have it then I want a refund and to see if I can get it elsewhere- that?s a week without something I need and absolutely no customer service whatsoever.
November 2023 by S
Such friendly and helpful staff when I requested emergency medication via 111 tonight.Medication issued. Excellent service, thank you.
October 2023 by Urnanssmelly Flap
Called about 8 times and can?t seem to answer the phone it?s not difficult to pick up a phone
August 2023 by Cynthia Oldman
Was directed here from another pharmacy as they didn't have what I needed in stock. Spoke to a very young girl behind the counter who went to ask someone else who gave a curt NO to my query and that was it, end of conversation! No help given, no alternatives offered, never got to talk to someone listened to what I was requesting. And they recommended going to your pharmacy to take the pressure off the doctors.
August 2023 by Lucy Fald
Awesome experience. Thank you Jeremy for the care. Did not seem irritated by my many calls but rather happy to help. It is very much appreciated!
August 2023 by Marie Southwick
Have been trying to get through all morning and yesterday just kept cutting me of phoned 15 times bad customer service.
June 2023 by Kelly Rogers
Not impressed on behalf my elderly parents. They have tried ring constant last 2 days try sort medication. No one answering phones .an can't get through sort them out .not first time either .
April 2023 by Allison Little
My mums tablets were not delivered, my mum tried to call from 11 O'clock until 4 O'clock and she got no answer.When I went in at 5 O'clock they were still not answering the phone, they were to busy looking at baby photos
January 2023 by Louise Brackstone
Very rude member of staff, didn't have all of the medicine in stock, I asked if I can phone another chemist to see if they had it and was told 'whatever'. No respect at all.
October 2022 by timothy pearson
My wife has used this pharmacy for several years for all of her repeat medications. The service is usually ok, but if the prescription changes as happened this month, with a different type of eye drops being required, the reaction from them is, "we don't stock that item you will need to go elsewhere!" No attempt was made to find a supplier or help in any other way, the same thing happened previously, when certain anti-biotics were needed and these were sourced from another local pharmacy. This time, the eye drops will be required on a regular monthly bassis, so my wife has changed to a more accomodating local pharmacy who obtained the eye drops within 24 hours and all future repeat prescriptions will be directed to them!
September 2022 by Tricia Grint
Very good. Reliable and pleasant.
July 2022 by Lucky Smith
Do my repeat meds for me as I kept forgetting lovely people
July 2022 by Richard Durkin
Always helpful and friendly staff too
March 2022 by Sam Courtney
Many many thanks for your super efficient service regarding my prescription.We are not under the postcode for yourselves but above and beyond care as ever.Friendly, pretty, kind, caring staff, amazing!!KindestSam.
