February 2024 by glenn cracknell
Never open to get parcels if you work
November 2023 by rrr99gp
Utterly nonsensical opening hours. How does a huge depot that operates in a decent sized town have such finite times? The amount of revenue RM must get from their ever increasing delivery prices, you should be able to afford decent opening times.No wonder most posties try and ask neighbours to take in packages instead.
November 2023 by DAMON RUTH
Need to collect a parcel, make sure you get there in their ridiculously short opening hours, 2 hours most days, sorry if you work, you're screwed.
November 2023 by Markyboy
'Unable to attempt delivery' message on the RM tracking page is a blatant lie. This is happening more and more frequently in Lowestoft and has happened on my last 2 parcel deliveries. My guess is that my address has a temporary postie who is doing more than one round. So instead of even attempting he just goes home and the tracking states the abovementioned message - and yes, I was at home. Don't even get me started on the frankly ridiculous 2-hour window of opening for this delivery office ? And to all those thinking "..at least the postie is out working and not sat indoors.." - I am currently off sick following a serious operation - *that* is why I'm home and *that* is how I know the delivery wasn't attempted despite RM tracking showing it was actually out for delivery on the day in question. It's not good enough given what they charge for their services these days ?
October 2023 by Follow The Bear x
What's the point of having a Post Office if it's hardly ever open? They seem to be deliberately avoiding customers at all costs. Some of us actually do work, so opening for 2 hours a day (if they don't close early) isn't exactly convenient.
October 2023 by Roy Down
Always a good and polite service
September 2023 by Richard Ashton
went to collect letter which was purported to be under paid. Lady put finger over bar code and said it was because of queens head. Rubbish. All bar coded stamps still valid. Went back told that it was overweight. Weighed identical letter at home 80Grams, so well within 100g limit. Other exactly the same communication delivered and so could not be thickness. LOWESTOFT office on the make???Result I did not get my letter but since a letter sent out by a club and hence many, (All of which delivered except mine) What do we do??Looking for explanation from MANAGER at Lowestoft and my letter.
July 2023 by Ashley Byrne
Excellent service. But please check opening hours before your journey. Example. Open only 8am till 10am Monday to Friday. But Thursday also 16:00 till 18:00. Best bet is Saturday. 08:00 till 12noon
June 2023 by Craig Andrews
Couldn?t post something in my letterbox tried twice to post and tried my neighbour but they didn?t. The item would easily fit in my letterbox. Didn?t need a signature.
January 2023 by D Murphy
Main sorting office pick items staff are friendly and helpful
December 2022 by Keith Butler
Not good they, told me they could not help. This is Lowestoft post office headquarters. My parcel is late. The day My parcel was to arrive from Amazon was the 5th December 2022. It was sent via Royal mail it is still not arrived and it is the 12th December . This parcel is important. It is 6nobs for our gas cooker which is to replace them as they have all have worn-out. It looks like we will keep eating sandwiches for Christmas .KeithButler .
December 2022 by Yasmin Thomas
Really friendly staff. Super quick
November 2022 by Gerald Bunn (Bunny)
Ideal for picking up parcels the postman can't deliver
October 2022 by Adam Francis
What a joke, how are you able to collect your parcel when you work with the new opening times
July 2022 by Philip Reeve
Very happy with my visit, staff were helpful and friendly, all you would want.
