March 2024 by Tabitha John
Awful service by Eastern European lady in the maroon/dark red t shirt a while back. Very rude, glaring at customers and behaving in a very annoyed mood when taking orders. Other staff are lovely though, especially the man with the curly brown hair wearing a black shirt.Seating is nice and comfortable but the staff are VERY slow at clearing tables up - most tables left uncleared for hours and the toilets are very unclean too.
February 2024 by Lizzie Ennis
Main reason for this review is a lovely lady Penny!She was absolutely amazing. My 17MO accidentally knocked over my drink. How embarrassing? Penny straight away came over, cleaned it up and was super kind and sweet to both myself and toddler!I then went to re buy my drink and Penny gave it to me, free of charge! She?d just cleaned up our mess!!! What an absolute legend. Thank you Penny, you made our day! ??Dietary restrictions: Vegan
February 2024 by Paul Curran
Poor example of the genre. Every single table uncleared and dirty. Toilet in a right state. Coffee itself was ok.
February 2024 by Ash Nuke
Great service great coffee most of all puppachino was great
February 2024 by Samuel Kelly
Very friendly staff. I was served by a young man who I think was the manager. Nice guy and made me feel welcome. Definitely my favourite coffee shop in town.
February 2024 by Harley Chapman
I?ve never been here but when my phone was missing these two lovely staff members kindly gave it back to me when they found it outside while my fiancée was looking for it with my mum and I on find my iPhone and I just wanted to say thank you so much it really means a lot
January 2024 by Rainbow In the sky
I have put 5 stars for everything . BUT the young lady who works there normally has her hair in a bun, think she needs training on customer service with at least a little smile . Whoever is manager needs to speak to her, others are great and helpful.
November 2023 by Cassie Basham
Loved the winter blend
November 2023 by Jonathan Heathcote
Favourite coffee shop in Newmarket for as long as they've been here.
November 2023 by Dancing in the moonlight
You should train the trainee barista(a European lady with a hair bun wearing red tshirt) to have a better service mind and perhaps a better attitude. She was moody the whole time I was there and quite rude and not just to me she was rude to other customers as well. I ordered Millionaire hot chocolate, blueberry muffin, lemon curd muffin, and a sausage roll. When i asked for the receipt she said she threw it away and couldn't reprint for me. What kind of excuse was that? I understand the pressure from the high volume of customers on Sunday morning but she should be reminded that those customers were here and spent money not begging for free food.On a different note, Food and drink were good as usual.
October 2023 by Kyla Horn
One wonderful lady working mostly on her own, still keeping up a wonderful Personal character with every customer, continuing to interact as she was making coffees. All food and drinks absolutely delicious, coffee bar amazingly clean even solo during a morning rush, frankly couldn't have been more impressed.
October 2023 by Matt Law
Waited as there was only one server during our visit. The coffee and a quick snack were very nice.Very dog focussed, lots of dogs inside and photos of local dogs were on the wall. Seemed to be a parent/baby group meeting too.Cafe was a little untidy. Maybe down to staffing levels during my visit.
August 2023 by mark McCambridge
Great place to stop for a coffee and quick snack
August 2023 by Laura Charteris
Tables were dirty. Staff were very chatty with each other. Service was slow and sloppy.Wheelchair accessibility: Main door difficult to manage as it opens outwards.(for gaining access.)
June 2023 by patrick bartlam
Just had coffee . But place was dirty. Seating and tables