Mobile Phones & Accessories in Newmarket, Suffolk

“Went in as my phone has not been working for a long time, Tried 02 at Bury St Edmunds twice they basically brushed me off and been rude! So went to Newmarket instead ive delt with many different 02 staff and the one's at Newmarket have been great at trying to help with my problem. But one employee has gone above and beyond is Poppy. Shes has spent hours trying to help me on several different occasions Poppy has been so kind and helpful explaining everything as we gone along helped me back up my phone and so much more, She's put me into contact with the each section when the last one wasnt able to help resolve my phone issue. Unfortunately im still having problems but its nothing that the shop can help me with now. But the customer service form Poppy has been incredible!! 02 are lucky to have her!”

“Went in yesterday after having my phone stolen at work, had the best service I’ve ever received, such friendly people and really tried their best to help me out. 1000% recommend”

“Not sure if I just got lucky but some of the reviews I read about this store was really negative. However, my experience with the Newmarket store was brilliant. Sold an old (ish) phone. The staff were very friendly and helpful, the price I was quoted online was honoured and the payment went in to my account the next working day. I can't imagine I'll have another smartphone to sell but if I did I would definitely use this service again.5 *”