January 2024 by Mary Beth
Referring to a previous recent review, your actions unfortunately caused some distress among the patrons present. On the mentioned day, I was at the pharmacy to complete my prescription request and could not help but overhear your loud dispute involving the use of inappropriate language. I urge you to consider a more courteous approach in the future and especially refrain from calling healthcare professionals c*nts which was abhorrent and you?ve neglected to include that in your review. Your disagreement seemed to be a personal matter with the Rookery. I must point out that the staff member you accused of rudeness was, at that time, attending to a queue of customers, including those in need of urgent medical attention. I believe the situation could have been resolved more constructively had you approached it with a willingness to engage calmly and listen attentively. Your conduct not only consumed the staff's time unduly but also delayed service for others, myself included, who had pressing needs; in my case, a sick child awaiting my return. While I understand that issues may arise, we all share a responsibility to handle them without impacting others negatively. I hope for you to consider a more courteous approach in the future.
January 2024 by Nigel Foster
RUDE AND POMPOUS! I ordered my insulin etc on the 12 th dec and wanted to just walk in at 8 am and pick it up but was met with the most rude lady I have ever met according to her I wasn?t important enough to deal with even after explaining that I had run out of insulin, she then blamed the rookery medical ctr so I rang them and she still wouldn?t speak to them . Oh then security popped over with his chest pumped out so he got short shrift and then I got told they wouldn?t serve me and was escorted outside by two very polite ladies and told not to come back !!! WOW !!! I will using Lidl from now on and lord?s pharmacy and will be getting my £400 a month fuel somewhere else .
December 2023 by Alissia Baldwin
Normally I?d highly rate them but since a medication shortage they became rude and very obnoxious when asked if this item was in stock.
October 2023 by Nikolay Valkov
Decently stocked and polite employees
June 2023 by Maria Webb
Today I visited the store with my autistic 3 year old son,surprisingly he was very good all around the store even tho it was very busy,normally he hates these shopping trips and I normally do it online but today I thought I?d try it?
Lady at the checkout was amazing,she interacted my son and was so understanding as she too has a relative who is autistic,sorry I didn?t get her name but she was lovely and made the shopping experience with him so much better ?
April 2023 by Robert Swindells
Beware of getting this pharmacy to order repeat prescriptions; if you don 't pick up on the exact repeat date you will lose out by however many days medication you are late by. They do not run a sensible organised re-order system.
January 2023 by Vincent Fitch
Always very friendly staff
January 2023 by Elena Williams
Very polite staff always there to help.
October 2022 by Marcin P
Very disappointed very unhelpful pharmacy. Couldn?t repeat my regular prescriptions! Don?t recommend it. Lloyds pharmacy very easy help with the same order! -5/5
July 2022 by Sue Collins
Today I went to Newmarket Tesco to buy a gas barbeque. .
The manager Alex put it in my trolly and took me to pay.
He then went on to walk me to my car and load it in.
He was most helpful with advice too.
Thankyou so much, really appreciate your excellent service .
May 2022 by Tommy Mitchell
Breakfast was very poor and overpriced
December 2021 by LilyD-38
I rang with a query as I didn't want to make an unnecessary visit, and spoke to an extremely polite and friendly young lady, who advised me appropriately. When I went to collect the item and identified myself as the person who had phoned earlier, she suggested an additional item that might be helpful also. Well done Tesco Pharmacy Newmarket and that lady in particular (did not think to get her name I'm afraid!)
September 2021 by Luke Mcjannet
The staff at Newmarket are so helpful and Organized .
September 2021 by Lynn Beattie
Hi just want to praise the staff at tesco petrol station today. They had it well organised and friendly with it aswell. It was a pleasure to use the garage as always.
September 2021 by Samira Iravani
Me, my sister and my mum all got food poisoning from the new yo sushi bar. My dad didn?t because he was the only one who didn?t eat it? not sure if it was from the rice or fish but stay away! Been suffering for 2 days now because of this and have gone off sushi (which is my fave!)
