March 2024 by Zac Fordham
Tbh will not even give one star
March 2024 by ian robbo
Don't bother trying to contact the store to speak to anyone they won't.Staff happy to get in the way picking orders but unhappy to help . Lady left part of wheelchair in store couldn't get any help on phone or in store. Aldi here we come
February 2024 by Mike Carroll
All you'd expect at a Tesco extra. Clean and well stocked
February 2024 by Harry Tillett
Disgusting behaviour, staff need retraining. I let 2 young men go in front of me as they only had meal deals. And the lady behind them royally kicked of so the lady on the till allowed the lady kicking of who was 3rd I'm the queue to skip me aswell, even though I had a basket and she had a trolly.Fuming,honestly this is how I was treated for being kind to the young men?I left the shop and will not be returning,Outrageous behaviour tesco.Imagine you can just skip everyone's place in the queue if you shout the loudest and kick off enough.Bad, no I mean AWFUL customer service.TESCO SHOULD BE EMBARRASSED.
February 2024 by Christian Clark
Something very odd about Tescos strategy. They knocked down the old Newmarket store and completely rebuilt it in 2016. This was welcomed because the old store was allowed to get dirty & smelly, but probably wasn't actually necessary if some basic refurbishment was done instead. The new store has had more and more facilities removed, with the Butchers and Fish counters removed in 2023, and now the Cafe has switched to McDonalds style order points (I don't think anyone needs another low service Cafe, as there is an actual McDonalds opposite), the building has had a very low standard of maintenance so it's already dropping to bits. It really feels like a company completely devoid of any management with any common sense. There's no longer any compelling reason to come to a Tesco and do all your shopping in one place.
February 2024 by Jack Thompson
Every little review helps
January 2024 by Michelle Gourley
Busy but efficient
January 2024 by Simon Munns
It's ok
December 2023 by Andy Bouskill
Went into the cafe for poached egg on toast . Waited 20 minutes to be then told that my order was still at least 10 minutes away as there were 9 orders in front of me and the chef was as on his own . However no mention of any delay when ordered . The branch is happy enough to take money without full filling orders . I then asked for a refund I waited around before the ?supervisor? got stroppy with me ! Well done Tesco you got £10 without actually giving me anything in return ! 0/10 ! I?m only give one star because I have too !
December 2023 by Mike Harvey
Good store for almost all you need
November 2023 by Vincent Fitch
Lots of reduced clothing
November 2023 by Matt Wilton-Cox
I visited the café today as I had 30 minutes to spare before needing to leave to collect my daughter from school. The café was LESS than 25% occupied (with several of the tables only having one occupant) and about half of these appeared to only be having drinks, from what I could see. I placed my order at the terminal (no human contact and they've removed the ability to use cash to pay), at 14:39. I only ordered smashed avocado on toast with eggs. I sat there and watched as about 5 other tables received their food (2 tables being occupied by Tesco staff) and half a dozen hot drink orders to same and other tables. My smashed avocado on toast arrived at 15:04 (25 minutes after ordering).
October 2023 by shane maltby
I have never been so abused in my life I attended tesco express newmarket pharmacy with my wife and child. my wife attempted to purchase over the counter medication when we was rudely told to wait till the pharmacist came out so we waited for 15 minutes as the other colleague serves another customer I asked what was the issue and I was met with verbal abuse, aggressive behaviour towards myself and I felt intimidated for no reason I was very confused my wife attempted to inform the pharmacist of this bad customer service when she eventually come to serve my wife she was very aggressive and abusive and told my wife out right she was wrong her colleague was not behaving in an unprofessional manner she then went on to verbaly attack myself infront of my child I was shocked as I wasn't the one being served I was minding my own business with my child. I then informed the pharmacist of my physical and mental disabilities again and that her behaviour towards myself was causing me to be allarmed and seriously distressed I asked her to stop but she just got louder and then played victim claiming I was makeing her feel intimidated but again I informed her I was not even in this conversation or transaction clearly she was trying to play victim to miss direct her direcly discriminateing against myself I have been treated twice now at this store like this and raised 2 complaint only to be given the impression my complaints are not taken seriousely I can not beleve a company as big as tesco condonse staff makeing fun of disabled and then being aggressive towards them and refusing the sale of much needed medication I will not be attending this store again I won't be laughed and made fun of becouse I have ptsd aswell as a physical deformity
October 2023 by Louise White
Helpful staff, more recently not everything has been available but they must be doing something right as I shop there every week
October 2023 by Lee Smallone
Very busy for a Friday night with plenty of birds to see.