August 2021 by Justin F
Poor service. Wanted bank statements as far back as they go. Unfortunately online it only goes back 3 years. I also wanted to see specific names on payments made. As i got inline an older lady came out to ask if she could help. As i asked her she bluntly told me that they can't provide specific names of payments, only full bank statements. Which is strange because I can do it online myself just not as far back. I informed her and she almost seemed offended. I then went inside to speak to another lady behind the counter who just flat out said NO, In a very blunt manner. She then ordered 8 years of bank statements to my address without me even asking for this.I did mention to her that it's strange that i can do it online but you can't, she just shrugged her shoulders. I left and called nationwide and they done it for me in 5 minutes also cancelling the bank statements that were sent.2 very rude older ladies. The 2 younger girls are much more polite.
April 2021 by June Bell
I have experienced nothing but kindness and help from their very efficient friendly staff thankyou
March 2021 by HEGamer
I'm trying to get some money out but I'm a full time teacher so I can't
October 2020 by colin Davies
Really friendly staff, always helpful and patient.
October 2020 by Nick Ward
Rude old female staff member will be changing banks due to this!
September 2017 by Clare Parkington
Brilliant bank. Professional staff very friendly
