October 2023 by Amy Kilian
Great opening hours and service
September 2023 by Paul Younger
Very helpful staff! Good store to visit
September 2023 by DAVID IRWIN
Have most things you'd need from a chemist
August 2023 by Angela Saxty
Long queue but efficient staff
June 2023 by Stephen Reuben Rowland
A very well run and helpful advice from the pharmacist and staff. Wheelchair accessible. Friendly staff. Photos developed in store
May 2023 by Jane Russell
I use the pharmacy & behind the counter meds part of this store the most & as much as others have given this ridiculously hard working team 1star, I really have to give them 5.Yes the queue is insane most days, but obviously worse on market days, & the wait for someone to serve you on the meds counter can be equally awful HOWEVER what people forget is that they are dealing with prescription only meds, if they dispense the wrong meds or amount it can end with sometimes fatal results.Their workload has significantly increased in recent years & unfortunately recruiting staff seems to be a problem.I have nothing but praise for Catherine & her team, yes they have to talk to customers, no they aren?t showing them their holiday snaps as I heard one gentleman saying in the week & yes they do have to check & double check everything. On many, many many occasions they have sorted my meds out, so 5 stars are very well deserved.
May 2023 by Mary Palmer
Very long queue for pharmacy- not easy when you suffer from serious back pain & are unable to stand for long periods-CHAIRS??
April 2023 by B L
Stuck in a que at the pharmacy for 20 mins, when I got to the front was told that system was down and they are unable do precriptions, why did they not tell the que, that way I would not have lost 20 mins of my life. Really bad customer service. This store is also in need of a make over, I thought was in the 1970's. Will not use this store again.
April 2023 by Alastair Rogers
Pharmacy closed without warning. No support and lack of care from colleagues. Lots of disappointed customers. Business clearly on last legs
March 2023 by Robb E
Consistently unacceptable wait times of 30 - 60 minutes for a pescription. Seeing elderly folk waiting in a queue for that long is shocking to me.There are other places in the town that are efficient at dispensing medicine. Elect to have your pescription sent to one of them instead.
March 2023 by PAULINE_27 BERTHONNET
I went to Boots on Market hill Sudbury today, a really nice lady helped me choose a few products for my skin and she did my make up to match the correct shade to my skin tone. Doesn't seem like much but she was just so kind, she gave me really good advice and made me feel really good about myself
February 2023 by alan nixon
Very organised people and good service thanks
February 2023 by Simon Daw
Great store and staff - in a town where so many worthwhile businesses are failing, it's great to have this. I called for a flu vaccine, and both the booking process and the management of the queue on the day were SO much better managed than any NHS venue would have achieved. I don't live in Sudbury, but I'll make a point of using this store again (including visits where I actually part with money!)
February 2023 by Teri Kirwan Thomas
There's always a queue at the pharmacy, bless them, bit they are super helpful and patient
February 2023 by Richard Hexton
Rang and held on fir 35mins and again an hour later re pharmacy enquiry didn't bother to answer phone
