November 2023 by Georgia Munson
Always a pleasant experience. Only complaint being the pre appointment reminder call that was lengthy, intrusive and totally unnecessary.
November 2023 by Rupert Allen
Excellent service from very knowledgeable and friendly staff who did everything to help us.
November 2023 by Katie Inside Out
Warm welcome. Friendly staff. Somewhere comfortable to wait. Appt started on time. Optician was friendly, clear and respectful. Also arranged a replacement lens for me, a replacement case for my glasses and clearly explained the updates taking place with my lenses. Arranged for Sudbury to take over my appts during the appt and plenty of staff available. Excellent service.
November 2023 by Sarah Duverne
I was seen on time and the young lady who did the first tests was efficient and friendly and the optician was thorough.
October 2023 by rich bower
Need an eye test and new glasses. Look (get it!) no further than Boots in Sudbury. The lovely team there will look after you!
June 2023 by Pauline Parsons
Courteous helpful staff. Excellent optician everything very carefully explained.
August 2022 by Lee Eagles
I went to boots opticians in Sudbury today. With a problem with my contact lens delivery. And I was served my two lovely ladies Hannah and Carla. They were so helpful and sorted out my issues with no problem thank you both so much xx
March 2022 by Davina Wilks
I have been ringing for 15 minutes now and not one person has picked up the phone (Sudbury, Suffolk branch)! Do you want my business? I don't think you do! Appalling!
June 2021 by Trudy__TaylorAndJorja Mummy
Great place to get your vision checked
May 2021 by Jeanette Bain
TWO days running completely impossible to speak with anyone - duff call system. disgraceful
April 2021 by Kathy Gray
Excellent service both with the initial examination and with the ophthalmic check.I had some questions relating to a recent screening and I was given very detailed answers. Felt very safe throughout the appointment.
October 2020 by Alan Waterman
Just phoned for an appointment because I have developed a floater and light flashes. Have been told I can't get an appointment until December. I am one of their customers and would have thought this should be an emergency, obviously not. So I phoned Wardell Williams. What a difference of attitude. Lots of questions and an appointment 2 hours later same day.
October 2020 by Naomi Cooper-Woodison
Very small store. Certainly an interesting service. Did replace frames within day when unable repair broken screw however fitting service wasn't upto scratch really. So I am going back to my regular store (which was shut recently due to staff illness) to get them fitted properly.
October 2020 by Laura Garnham
I had no problems, the people who did my eye exam were friendly, explained all they were doing and made sure I was comfortable. I arrived on time and did not need to wait, They have a good selection of glasses.
November 2018 by Keith Hamman
Very poor service impossible to get an appointment. If you wear lens forget it they have one person qualified and he works one day a week!
