January 2024 by sharron wilkinson
Went for the usual ?nice weather day? walk with a couple of friends and 6 small dogs and, as is our custom, we went into Nero for a coffee and a pastry. The queue was quite long to order but we?d found a space to accommodate all of us and one of us joined the line. There was ONE person serving. Just the one poor man ON HIS OWN! He was absolutely amazing: not one word of complaint, no moaning, no huffing or puffing - and he must have felt under pressure - just service with a very patient smile! I hope this person gets the wages of the three peoples work he was achieving! I guess it?s a hazard of New Years Day that staff are ?sick? but really Nero, be kind to those, like the chap working today (1/1/2024), who absolutely go above and beyond! His attitude is the kind that keeps people wanting to go to the establishment! Whoever you are ? we thank you for being lovely under stress.
December 2023 by Brian Casey
Friendly staff, best
December 2023 by Dann and Emily Read (EVE Wrestling Network)
All the staff are tremendous but especially a big shout out to Charlie for always making our family feel welcome.*Edit*The addition of the two new Joe's has been tremendous. Great great staff who go out of their way for their customers.Also you really can tell the difference in coffee shop staff members at who's good and who's not when you taste your coffee, and the two new additions make good coffee!Dietary restrictions: Whatever you need, just chat to them. If they can help they absolutely will. They're really understanding and they don't rush or make you feel bad for your requirements.Kid-friendliness: Wonderfully Kid friendly and dog friendly too!
November 2023 by Paul Brock
Nice coffee shop with the usual offerings. Can be very busy with long waiting at times plus the enjoyment of barking dogs!
August 2023 by Simon Norfolk
Great service, just looks a bit tired inside.
August 2023 by Michael John-middlemiss
Great service, fantastic staff.Easy to park for free locally.One of the better Caffe Neros
June 2023 by Baghdadi Asker
It depends on who is making your coffee. Not much to say really. ?
May 2023 by Nadja
Come here very often. Pet friendly which is a massive bonus. Staff are always happy to offer recommendations and provide a polite and welcoming service. Lots of drinks and foods on offer. Seems always fresh. Lots of parking nearby and seating available.Parking: Parking on street or behind the store in a free lot
May 2023 by Q3628WZdeanp
Barista?s always make an excellent job of your crafted drink, always friendly. A very pleasant coffee shop to visit
May 2023 by LJ Jones
Fabulous place to grab lunch and have a catch up xx
April 2023 by Ruth Thomas
Friendly staff, quick service lovely coffee
March 2023 by Linda Palmer
Very helpful staff, nice atmosphere
February 2023 by david lewis
Great staff (now!!). Usual Cafe Nero products. Place could do with a re-decoration. Can't fault the service, hence 5 stars.
January 2023 by jan hussey
The best coffee and lovely staff and atmosphere. We take our dogs in there after a walk down the old railway line...the staff and customers are so friendly. Wonderful, relaxed atmosphere and they even have books? so lovely to feel welcome with our dogs . Perfect!
January 2023 by thatstrikergirl
Caffe Nero in Sudbury is by far the best coffee shop in town. I was served quickly and with fantastic customer service. I would defiantly recommend going to Caffe Nero if you are in Sudbury! They will always go the extra mile!
