November 2023 by Mirek Wysocki
Never ok.I don't way
October 2023 by James Wreathall
How can it be in 2023 a postman can't manage to deliver to a simple address. Even worse the local delivery office is open for a pathetic 2 hours day! Totally inadequate service that should be binned.Appalling
September 2023 by Amanda J
I wasted my time and money taking an hour out of work to drive here to pick up some undelivered mail. It's closed. Only open for two hours per day!? Really? Sort it out Royal Mail.
September 2023 by Sam
Online opening hours are wrong. It says 8am-2pm daily but when you arrive it's closed and real opening hours are a joke. 8am-10am.
September 2023 by The Camera Guys
Stupid opening hours. Only open for 2 hours per day from 8am-10am.
April 2023 by Mary EA Russell
Helpful & efficient when open
January 2023 by ETF Cleaning
Look online at opening times before turning up as at the moment they are only openMonday to Friday 8am - 2pmSaturday 8am - 12
December 2022 by Robert nichols
Although you can't pay over the counter to send a parcels you still can take your parcels if you have pre paid on the website, I sat out whilst I did mine then took it in, the qr code was scanned and label printed to place on the parcel, the person behind the counter was very helpful
October 2022 by Janie Richardson
Dear oh dear, the royal mail service has seriously gone down hill!
August 2022 by Ahmad Al-Rashed
Honestly this place is a scam! I was selling ebay items to deliver second class delivery. The item was supposed to arrive 4 days later but he gave us first class special delivery and charged us more. I don't recommend this service at all.
August 2022 by Ian Bareham
24 days for a first class business letter to travel from Bury St. Edmunds to Glemsford (12.5 miles).
July 2022 by Paul Prendergast
Friendly helpful staff
April 2022 by jess harris
I don?t understand why there is SUCH limited opening hours still. I know they?ll probably blame covid but there?s no more lockdowns and the world has gone back to normal so why can?t Royal Mail follow suit? Opening a couple of hours a day is so unreasonable.
April 2022 by Robert Mackman
Customer service brilliant.
October 2021 by Paul Johnson
Hard backed A4 envelope with ?DO NOT BEND? in big red type, rammed through letterbox damaging the print inside. Looked at complaint procedure but it?s such a convoluted process, I gave up. Was going to phone the Sudbury depot but noticed it is a premium number and the charge would end up more than the purchased item. It?s all very simple really, just read the bloody instructions on the parcel.
