March 2024 by Caitlin White
Had our wedding rings engraved by Aspens,really happy with the service provided in a timely and professional manner. So happy with the engravings and can?t recommend enough!
January 2024 by Amber K.
Total scam. The ad misrepresented the company and the product. I was also charged monthly after purchasing, then told I had signed up for a membership. In the end I lost approximately $300 for a couple of cheap necklaces that arrived already damaged. It appears the 'company' is ordering product from Temu, then reselling it as a 'handmade' item.
November 2023 by Carrie Lingard
I?ve used Aspens on a number of occasions for various watch and jewellery matters, sometimes with slightly tricky requests, and each time they?ve been extremely helpful and found a solution. Always a pleasure to deal with, thank you.
September 2023 by Jane Taylor
I placed two online orders with Aspens for Trollbeads. I found the website clear and easy to use. My orders arrived quickly and were well packaged. I rang for advice before placing the second order and was very impressed with the friendly service which I received.
September 2023 by Annie Aitken
Very helpful staff. I called in today as my watch strap buckle on my Swatch had broken. They fixed it with a new buckle swiftly and without charge. I appreciated their kind gesture. Very rare to get anything free of charge these days! I highly recommend Aspens Jewellers. Thankyou.
September 2023 by Jane Vickerton
Very helpful service with a ring purchased for our daughter's coming birthday. The ring had to be resized and because our stay in Woodbridge was short it was sent well packaged and by special delivery to our home address in Cumbria. This is the second time we have purchased jewellery at Aspens and the second time we have received excellent service.
July 2023 by Chris Ure
The values and integrity of a business are often demonstrated in small gestures, rather than large ones. Today I called in for a small adjustment to the clasp of a watch strap. The watch is precious to me because it belonged to my late brother. The repair was undertaken quickly, and free of charge. This small act of kindness left a great immpression on us and reflected so well on Aspens as a business.
July 2023 by Katie Paton
This was honestly an awful experience, the staff were so snobby! And coming from a place in Scotland where everyone is friendly the vibe was just so degrading! I felt humiliated after being in the shop and served with utter snobbiness I felt looked down upon! Don?t recommend; if you want to set a rep for Woodbridge this is the place to go.
October 2022 by Elichu Elichu
I haven?t visited shop in person, but placed an online order instead. It was after 4pm so I didn?t expect for it to be posted until next day. To my surprise, I got a phone call saying to expect delivery following day. Moreover, they offered to adjust watch bracelet and it fits perfectly. Great customer service, really pleased.
October 2021 by Claire T
Great service & gorgeous products. Aspens have made our wedding plans a reality even during lockdown with their excellent website & customer service. Already recommending Aspens to family & friends
October 2021 by Gill Bishop
Very good service.. I bought this watch from Aspens because I trusted them. Also, I need the strap adjusting and know that when the shop is open, I can get it fitted properly.
October 2021 by Joanne Brown
I would like to comment on the exceptional customer service I received from Aspens in Woodbridge. I was very upset to loose an earring that I had purchased from them during a holiday. I contacted them and asked for their help and in less than a week they identified the earring, sourced a replacement and sent it onto me. During Covid so many places have displayed disappointing levels of customer service. Thanks to Aspen for showing what can be achieved. I will definitely be returning to them in the future.
October 2021 by Janet Watkins
Whilst on holiday in Suffolk I visited Aspens Jewellers to purchase a ring I had seen on their website, I had selected a few rings and asked to try these on, the lady that assisted me was kind, professional and extremely helpful. I am delighted with my purchase and will get enormous pleasure in wearing The ring.May I also note that the Aspens website is also very good and easy to navigate.
October 2021 by steve littlejohn
Aspens is a long established family jewellers of which we have used many times. We have had things repaired by them that other jewellers have said they could not fix and at a very reasonable price. If you need a repair or to purchase from a highly skilled trustworthy jeweller I can highly recommend Aspens of Woodbridge.
October 2021 by SpofforthDetectingHistory
Ordered online & very happy with the service provided by Aspens.My item arrived promptly via Royal Mail special delivery.I can personally recommend this jewellersMy wife is going to love her birthday giftThanks very much