April 2023 by Rupert Williamson
Awful, took week and a half to come after saying would come the following day. After providing advice never came back to fix boiler. Just ignored phone calls, was never truthful. Would avoid.
March 2023 by Joe Eastwood
Charlie was extremely responsive, coming out within an hour in the evening to look at a boiler fault that had stopped us from having heating or hot water. He diagnosed the problem, as well as ensuring we had a temporary solution for that evening. The next day he came back with a replacement for the faulty part and fixed it promptly. Great service, would use again definitely.Service: Water heater repair
January 2023 by Blair Chisholm
Very helpful, friendly, knowlegeable, efficient and quick to respond, Charlie is a star!
December 2022 by Laura Smith
We had an issue with our boiler on the coldest night of the year and he was incredibly helpful
December 2022 by kunal patel
I contacted Charlie since my boiler broke down in the cold weather and was without heating or cold water, not only did he come out to my house on the same day to have a look but managed to squeeze me in an install a new boiler and tank within days. I appreciate the service Charlie and thank you again for the fast response.Services: Water heater installation
November 2022 by OA Staff
Charlie from Ashtead plumbing & heating was round in about 5 minutes to sort a leak.Top bloke, certainly would use Ashtead Plumbing & Heating moving forward.Service: Plumbing leak repair
November 2022 by Go Yourownway
Complete waste of time. Multiple promises of calls back and visits and never followed through. If you're busy or don't want the job, just say so, it's no problem, just don't waste people's time when they can be contacting someone else and getting the job done.
November 2022 by Scott Shanks
Hands down the best local plumber around. The guys came out and fixed the problem within mins. I 100% recommend. Very honest appraisal of my heating system.Service: Plumbing leak detection
November 2022 by Katy E
Fantastic service, came early and whilst he couldn?t sort the problem he got us the details of someone who can.Service: Sewer repair
November 2022 by Harold Watson
Charlie and his team provided an excellent service while installing a new boiler. The work was completed in a day and a half as promised and to a high standard. From the initial swift response to my request through to the installation and commissioning of the new boiler Charlie and his team were hard working courteous and professional. I would not hesitate to recommend Ashstead PlumbingService: Heating system installation
November 2022 by martin mcgarvey
Charliea And his team fitted my kitchen after the job was completed he kept in touch for 3 months asking if there is any problems, none what so ever. Further down the line I had a airlocked pipe , phone call to Charlie 2 hours later Charlie at the door, water flowing again . Asked him how much no charge came the reply. Good honest local tradesman.
November 2022 by Paul Finlayson
We had a central heating shut down. I try and use local services where possible and called Ashtead plumbing and heating. Charlie was very helpful and despite working all of Saturday, still found time to call by on his way home and diagnose the problem which was a faulty water pump. Two days later as promised on Monday morning The job was completed for less than he had estimated which was a bonus!Charlie was polite, friendly, and professional. He is a very tidy worker and it was a pleasure to meet him. Thanks Charlie, I wouldn?t hesitate to recommend you.Service: Water heater repair
November 2022 by Simon Will
I contacted Ashtead Plumbing and spoke to Charlie on the phone. We made an appointment and he failed to show up. I called and spoke to a lady, presumably his wife as I could hear him in the background, who said he was at another job. She said Charlie would call back to rearrange the appointment ,but he has never called or apologised for failing to turn up. No way to run a business or treat prospective clients, Charlie!Update following your response:I didn't call you on a Sunday, Charlie. This is a legitimate review and feedback. I called on a Tuesday, we agreed an appointment on Friday and you failed to show up. You then failed to call back when I left a message with your wife!
November 2022 by Christopher Gaia
Brilliant service! He really knows what he?s doing. We have been living in misery with a heating system that never seemed to work. Another plumber charged us a load of money and never solved the problem. Charlie diagnosed it in 15 minutes!! Was sorted quickly and now we can relax this Christmas. What a hero!Service: Water heater repair
November 2021 by P K
We had some issues with our Boiler and hot water. Charlie fixed it for us quickly and gave us some good pointers on avoiding similar issues in the future. Would definitely recommend ?Service: Water heater repair
