This is the worst boots! Customer service is appalling and the pharmacy team in particular are lazy, rude and slow, third visit there in the last month and every encounter has left me raging. If you hate your job leave! Don’t let it show to your customers you have a job to do, provide service!!!!
November 2023
I am reviewing my first & second visit to Boots Banstead to collect an online order & then submit a prescription.POOR CUSTOMER SERVICE1st visit 06.11.23 early evening.The shop was empty so I walked to the pharmacy counter close to the only member of staff I could see. As the male staff member was busy sorting something... read full comment
October 2023
I didn't know some gift cards can only be used online and the cashier also seemed unsure. I wish the staff were a bit more knowledgeable.
