December 2023 by shona castles-greene
Staff are so friendly and helpful in here. Needs a refit and better stock or would have got 5 stars.
May 2022 by Anne Finch-James
Who reviews a pharmacy?!? I decided to post one when I saw how many negative reviews there are here. I've only ever experienced efficient, friendly service and have felt that it is generally well run every time I've visited.
December 2021 by Rebecca Crawford
I'm so surprised at the reviews as I've never had a bad experience here! Everyone is so friendly and efficient.
November 2021 by Mike Wingrave
This place is an absolute joke. Booked a flu jab for 9.00 - they emailed me a reminder every day - turned up at 9.00 to be told they don't do appointments until 9.30... Avoid
August 2021 by Kevin Gordon
Aggressive member of staff,said whats your reason for not wearing a facmask,despite a sunflower lanyard and a face mask which i had lowerd to spk.
July 2019 by Chloe Boshoff
Staff member here recommended I consider getting a PPC and I'm so glad I did because I've saved so much money on my scripts. I've found staff to be polite and courteous on every visit.
April 2019 by Bee Brignell
Helpful and nice!
February 2019 by Alastair Dodwell
We live in a large world with plenty of choice so there is no need to visit this store that ranks as the least helpful store in the UK run by people who don't have any regard for customers or service. The sooner it gets Amazoned the better for everyone.
October 2018 by Andrew Wolfenden
As someone else has pointed out, there needs to be a backup procedure for when the Pharmacist is late for work, and medications held for customers canâ??t be dispensed.
August 2017 by Neil Holland
Rude and unhelpful
August 2016 by James Owen
Using the System Online prescription ordering service from the surgery always results in accurate filling of my prescriptions from Rowlands. Regularly delivered or available for collection well in advance of required date. Staff always polite and helpful, even with the non pharmaceutical services such as DPD parcel collection.
August 2016 by Sue Gibson
It seems a complete shambles in Rowlands these days. They blame a backlog of prescriptions coming down from the surgery, but that sounds very unlikely and they always struggle to locate one's medication even if it has been dealt with.
Not a good experience.
Michael Gibson
September 2015 by Simon Atkins
I have not been spoken down to so rudely by a shop assistant in a very long time. The pharmacist was nice but the counter staff unpleasant. Wouldn't go back
August 2015 by Ken Gill
Rawlins does an enormously great service in this mainly rural area of Surrey where it is extremely difficult for Senior Citizens to get around and of course the very afflicted residents of the county who have a various illnesses which curtail their mobility. This is a free delivery service.
The staff are always very polite and in the last three years have always had my prescription to hand when I called in could not be bettered in my opinion.
