September 2023 by Sophie Thompson
Came here on a very stressful day to get some furniture with a super tight budget , workers Gale and James were so lovely and helpful , really took their time to help me . Answered any questions and really looked out for what options were the best and tried their hardest to keep to my budget and make everything easy .so down to earth lovely experience!!
September 2023 by Amir Gholizadeh
Far too expensive for charity!2 seater second hand sofa £230 while is quite old style.I feel when they say charity shop they ment to be more understanding about people price wise.
June 2023 by Katy McGrath
Person in store ASSURED that delivery to a 3rd floor flat was no problem. Turned up and then just dumped it in the communal hallway and refused to bring it up. Really disappointed with them all. Not sure who is running this store, but they need to not be. Will never use again.
March 2023 by FM Reviews
As I was walking passed found a draft excluder? it was an impulse buy however great to be supporting a charity close to my heart.
August 2022 by Dalia Daminskova
Store manager Adrian is an absolute waste of space. The most unhelpful and rude man I've came across in a long time.I honestly wonder who let's this man run a buisness. I hope he's doing it for free, because if he gets paid for his labour they BHF is overpaying.
March 2022 by Eirini Topouzoglou
Very rude driver, had to let my partner take over from me so I don't lose my patience.
January 2022 by Connor
Very helpful + friendly staff. Furniture prices very reasonable, and have found some beautiful pieces at the store. Marked a star down because their electronics are about x2 over-priced in most instances.
November 2021 by Henry Roberts
Quality
November 2019 by Melissa Savage
Got a lovely sofa which included lovely cushions as well as a great double bed and a brand new dressing table stool. Great value. Helpful staff.
September 2017 by robert williams
Purchased goods waited from 2pm till 7pm as per request .chased store to be told all good on there but how did they know mine was ??? Then closed .wasted my only day off such a con. ...I'll be in there 1st thing tomoz
July 2017 by Andy Rowe
i took my mum &brought a fridge freezer that was faulty.they collected it as fulty and put it on sale on shop floor for same amount I paid( knowing it's faulty)&my mums ice cube trays are still in freezer.&have not contacted me&offered me refund or replacement.I have supported bhf for 8yrs.this puts questions of doubt on how this store is being managed as we were advised it's a dangerous fault&bfh Do NOT DO REPAIRS ON FRIDGES &FREEZERS.I hope&pray my mum gets her money back asap& that this fridge freezer dose not get sold AGAIN as it's faulty. AS A CHARITY I LIKE BHF&THE GREAT WORKS THEY DO BUT FEEL PEOPLE NEED TO BE AWARE OF THIS SITUATION
