March 2024 by edward anthony
Shelves always understocked due to rampant theft that the staff can't handle which is a bad reflection on the business not supporting their staff when help is obviously needed. The quality of customer service is very hit and miss which, again, is down to poor management. Location wise, its decent but with central convenience round the corner I can't justify the overpriced products that Co-op have on offer. Also seems to attract customers with the worst parking abilities I have ever witnessed.
January 2024 by Marioara Murarescu
Love their products but so expensive
December 2023 by Nehabaloch Baloch
I don?t remember commenting any where before and do have enough patience however just to make people aware that if you want to witness lack of empathy ,rudeness, height of unprofessionalism and worst service ever you can visit this coop branch. Coop should shut down this branch or hire other people so it can be more pleasant otherwise should be closed down. Only one young girl with medium long hair don?t know the name who seemed like a sweet person with good customer service skills and it must be hard working with rude and insensitive employees as just the few minutes visit felt so terrible due to the their blunt , rude ,ignorant attitude.
June 2023 by jennie moore
First and definitely last experience of this coop branch. Shocking customer service, rude staff.
May 2023 by Michelle Gill
Always runs out of Non alcoholic drinks. Inevitability no staff around to help and leads to waiting longer.
April 2023 by Declan Gladwell
Ordered online Sunday 23/04/2023 for a delivery, nothing turned up. Reordered Monday 24/04/2023 nothing turned up! reordered wednesday 26th nothing turned up, reordered today 28th nothing turned up what a joke of a company. Now taken £200 from me with no service at all. Bank says its still pending on my account and have to wait for a response from coop.
December 2022 by Billy Wills
Often stock left everywhere, staff barge past you when doing Deliveroo orders, staff are very rude, I now drive past this store to go elsewhere,
November 2022 by Pizza Man
there was a scrap out side and I weed my self
August 2022 by Leonie Ingham
I?ve never seen more than one employee behind the till, most are often stocking shelves that seem to be constantly empty and messy and leave the 20 person deep queues to be dealt with by often the poor check out person . Never have stock when I deliveroo from here either ? time to change coops
June 2022 by Scumthorpe Tiddlewinkle
They let me pray to Allah in their toilets. found a rat though. 4/5
August 2021 by Caroline Veiga
The last place I?d go for shopping if needed anything. Staff is impolite and grumpy. The costumers are not any different.
August 2021 by Ehsan Jalil
If you want to witness unprofessionalism , want to experience a poor customer service and wanted to see can't be asked type of employees - this co-op is the place.Wanted to post an item : First visit the around 10 am - Team member ( female) told me that person who deals with Post isn't in today ..and? she didn't wanted to make her hands dirty.Second visit - 9am , Team member ( another female) said the person who deals with the post is sorting deliveries , she refused to call her as she can't/ (won't) leave the till.Third visit - 10:15 am finally saw two team members on the post office till - Both were dealing a customer who happens to be a friend - They were talking with each other and discussing all sort of things. 10:30 am chatting still going on , while people are waiting - Both of them knew people are waiting but they didn't bother apologizing and continued to have the fruitful discussion with the customer/friend.Bonus - there is one particular team member (a male) who has never smiled , I am sure people has seen him .
August 2021 by dean chambers
Shop messy, some of the staff are rude and what makes things worse is I used. There post office to sent a parcel, 10 days later it?s has not turned up, so I ring up Royal Mail turn out that the person in coop who did it put in the wrong postcode that Goes nowhere. It?s is now lost in a kind of limbo and I?ve lost £250 that?s The cost of the item in the parcel. From now on I?ll be going elsewhere
August 2021 by Rebecca Dunn
Disgusting dismissive service by large lady with mans haircut. The very worst in customer service. Reporting to head office
August 2021 by Caroline da Veiga Pereira
The last place I?d go for shopping if needed anything. Staff is impolite and grumpy. The costumers are not any different.
