January 2024 by Mike Panton
We wer served buy a very polite young man called Zak. Great service ?
December 2023 by Cleo Skinner
**Avoid avoid - poorly cooked food made me sick when pregnant and Domino?s refuse to accept any responsibility or offer any apology or refund!!**When we moved to Dorking a few years ago this Domino?s was one of the best we had used. Over the last year or so the quality has gone so downhill, with pizzas often being undercooked and soggy in the middle, toppings just piled onto the middle of the pizza meaning the cheese doesn?t cook properly.A few times the wrong toppings have been put on and then picked off (evident from the few remaining crumbs of chicken on my otherwise vegetarian pizzas?).The final straw was their pizza making me sick when I was heavily pregnant and then trying to sweep it under the carpet and deny all responsibility. The pizzas arrived in the usual quality, undercooked and sweaty cheese with toppings piled in one place preventing proper cooking.Both mine and my husband?s were so underdone that they were inedible, so we had to heat them further in our oven, but even then they just tasted rank so we left the majority of them and just vowed not to use dominos again.Both of us felt sick after eating them, and I was really unwell a few hours later. I filed a food safety complaint and emailed customer services separately. I told them I was heavily pregnant and that any stomach upsets could be dangerous at this stage so they really needed to take this seriously.I completed their ridiculous food safety investigation paperwork and did everything required of me, was assured someone would be in touch, nearly a month later and after following up twice I?ve heard nothing. They have just swept it under the carpet and don?t care about upholding their standards or local reputation.They have refused to offer any kind of refund whatsoever, and refused to accept any responsibility for the fact that the quality of their food was poor.We?ll never be using Domino?s again - shame on you!
November 2023 by Catalin Vetu
Deffo do consider if you want hot food delivered then avoid these guys.. ive been a regulat with them and past few times food is being delivered cold and it just gets worse, 3 miles away journey takes 1 hour to deliver on a car!!
October 2023 by Jitan Vaghela (Shimoesh)
Amazingly helpful!Another company failed to deliver food for over an hour? massively hangry, they sorted us out. Really good service!
October 2023 by Ian Gravett
Ordered via app, turned up food wasn't ready for collection but they said can you pop back in 5 mins. Food was good, however we have to travel another 20-30mins to get home, still reasonably warm.
October 2023 by 6 Darklighter
Super limited menu compared to other branches. The staff are very awkward / have no social awareness.
August 2023 by Alison Edser
Pizza come freezing cold and so potatoes wedges.When I complained was told driver said it was warm when he handed it over and as they delivered with time allowed I would have to complain on online. Total waste of money on night when I was to ill to cook
August 2023 by Nata S
Very tasty pizza, lovely deals, always delivered on time.
August 2023 by Dean pollen
Delicious food, order ready on time, all good!
August 2023 by M.Chabraszewska
Be sure to check your order before the driver is gone. It's not a first time when I receive wrong order. This time I got chicken side instead of garlic dippers ?Can't be even bothered to call you them anymore as they won't either deliver the correct item or give a discountVegetarian options: The plant based pizza is actually really good
July 2023 by Georgiajjib W
Disgusting, processed meat, portion control, they count the toppings!!!! Disgusting pizza, no cheese, limited toppings, support local businesses, not these crooks just wanting your money
June 2023 by Ian Thoburn
Ordered for collection, ready spot on time
June 2023 by John Moss
Brilliant staff especially sam, cooked to perfection 10/10, so happy to be served by good people a credit yo the firm, thanks for the good service
June 2023 by Benji Evans
Tried to order. Said I was putting on an accent. Very disappointed.
February 2023 by james ?dash cam mad? stuart
Bad customer understanding always blaming being short staffed. never seem to offer discount on next order.. excuses after excuses all the time domino's head office should be jumping on the constant issues
