March 2024 by Darren H
Epsom - Appalling food, cold & deliveries, awful.. Take to long? You check the food to see if it?s cold when there over half an hour late.. They take a photo claim that you?ve taken the food when you?ve given them the food to take back!!!!!!!!!!!!!! Disgusting!!!!!!!!!!!!!!!
March 2024 by Sunil Taucoor
Went to order my meal in Epsom today and i was very dissapointed with the service.first the machine always run out of paper.I have to wait for a long time and all staff was waiting on one side and cannot see the manager.The food was very cold and salty and lettuce was al over place.The chips is salty and like eating more salt than the chips. What is happenning to mcdonakds in Epsom.
March 2024 by Dominic Goddard-John
I?ve ordered multiple times through Uber Eats, and almost every order has had at least one issue with it. Usually, it?s stone cold fries or a missing item. Today, my burger is stone cold and my McFlurry is missing. It?s by far the worse branch I?ve ever ordered from. I don?t know how they consistently send cold food or miss items off the ticket. Incompetent staff and poor management.
March 2024 by Matt James
I try to avoid McDonald's, but my kids generally like it. Sadly, Epsom is our local store. Orders routinely have items missing, the food always arrives cold (we're 2 minutes away), and looks like it was thrown together by somebody actively trying to make it a mess. My daughter (who really doesn't cause any trouble) ate in store recently and found a long hair in her burger. The manager's response was to huff, roll his eyes and slap a replacement down in front of her with no apology and unhidden resentment. Tonight's takeaway (via Deliveroo) arrived without any drinks and with half a burger patty missing (looking like a bite had been taken from it: gross). This branch needs serious fixing.
March 2024 by Ben Hall
Opened when I needed it too! Past two days I was order 001, but today I was order 002! Never mind ehh! Quick service with a smile!
February 2024 by William Stanway
Service is always a bit slow in here, food is as you'd expect.Decor is absolutely awful, not sure who decided to make the inside look like a crime ridden
February 2024 by Janna Adamson
Ordered breakfast to collect via mcdonald's app for 11am walked in and manager told us we couldn't have our order! Becos we had to press arrived before 11am ordered before u stopped breakfast, absolute joke! Mcdonald's is full of computers and uber drivers now not the same, won't be back here again north cheam it is! Why have an order app when u can't pack it for arrival,
February 2024 by Jayde Bose
Zino and angela made my experience at McDonalds so good!!! I appreciate them a lot and the service was very quick. 10/10
February 2024 by Iteen Stephens
Order was missing. No fries or sauce. Need more staff.
February 2024 by Nicholas Dare
Good mcdonalds get food quick and
February 2024 by Holls S
This resturant are one of the worst branches i?ve ever experienced. Today we ordered via the app for delivery and after spending over £60 on a massive order, absolutely no hot food arrived. All we got was a couple of drinks and mcflurrys. We were missing 3 happy meals, two big tatsy meals, two quater pounder with cheese, Big Mac, 20 nuggets and two saver menu burgers. No one can be that thick to not pack any food and send the order out! Been refused a refund and I am gobsmacked by this. Complaint to head office in progress! Avoid!!
February 2024 by Lez Lefort
Spoke to Lee ( business manager) re extra cheese on a steakhouse I ordered , got told to leave after offering to pay the 40p for the cheese that was was not on the top of the burger ? ? loser .
February 2024 by sundip Bhojani
No place to park so I just drove away
February 2024 by Mohan Muniswamy
Parking: No parking nearby. Either park at Ashley centre or park at nearby roads and walk
January 2024 by Beth Layne
All staff is terrible , they dont want to work but they are here ? dont understand headoffice need to come here and check all staff ? just wait 10 minutes somebody take my order terrible they looking my face buy nobody want to service to me smile smile smile manager need to teach everybody smile
