March 2024 by Usha Gopinathan
The facilities are good but unable to book badminton courts which is my reason to get the membership. There is no racket only option so very expensive to have to get a full membership. Also have to pay extra for playing with nonmembers which adds to the costs. In addition have to pay for parking which makes it altogether an expensive affair.
March 2024 by Tasmin Henrietta Lang
When trying to renew my membership, there were a couple of problems and the lady at the desk was rude to me. Then when my mum phoned she got an even ruder man down the phone. Terrible customer service. I won't be going back there. I will look to swim elsewhere.
March 2024 by Al K
gym equipment is fine, but the amount of children/teenagers in at peak time is ridiculous! on more than one occasion i have seen kids run to equipment you were just about to use or just sit and hog machines, staff do absolutely nothing and just walk past!! i feel very uncomfortable and annoyed when you?re on a machine and you can see the kids literally eyeing up the machine before you?re even done! there should be some kind of rule for a certain amount of children in at one time as it is absolutely ridiculous, my last straw was i saw a bloody tissue by a machine and numerous times a pt walked past not noticing.would definitely avoid at peak times and weekends as it?s like a youth club!
March 2024 by jcev39
Very nice swimming pool
March 2024 by Piotr Piotr
Sports field, swimming pool, bar with snacks and drinks, parking lot - I can't judge the rest because I haven't seen it.
March 2024 by Padraic KEMP
Staff are always nice and helpful here. But the changing rooms for the swimming pool are rank! They are in such poor condition and just look disgusting. It desperately needs renovating.
March 2024 by Caragh Dewis
Terrible parking. Never enough spaces and car park clogs up at class changeover times.
March 2024 by Mike Johns
Twice we have had swimming booked for our 1 year old and twice they have cancelled our booking 30mins before. I would give zero stars if possible.
February 2024 by Julia Giles
We took a large group of children from Epsom & Ewell Mini Phab to Soft Play and had a fantastic time. From our initial enquiry and pre-visit everybody was so welcoming. As a Phab group we are inclusive and the staff worked with us to make sure everything was accessible. The soft play area was large, well equipped and very clean. The children had a lovely time playing on the climbing equipment, in the sports area, down the slides and on the huge piano. The baby area was particularly busy with our little ones. We're going back for another visit next month and are really looking forward to it.
February 2024 by Natalja Silova
Great place for swimming ???? and fitness. Great range of fitness classes
February 2024 by Shaye Burton Simmons
Such a great facility. Recently transferred here from another BETTER site and the difference is definitely noticed! The Gym staff are amazing - I think his name is Vinnie? Super helpful and so knowledgable. So glad I moved!
February 2024 by abigail potter
A great local centre with good facilities, definitely one of the best in the area from my experience. Staff are always friendly and welcoming, the new female manager was also so helpful and patient with me when I had a million questions to ask!
January 2024 by Jack Peddle
Great facilities, very well equipped gym and always greeted with a friendly smile from staff members, thoroughly recommended.
January 2024 by John
Sauna is often not clean and has a broken wooden seating which has not been fixed for a while, the Jacuzzi is out of action and has no signs of getting fixed. This is not acceptable as we are still paying a full membership fee. Similar story for the steam room which is dirty (tiles don't seem to get cleaned).The changing rooms need a revamp as many of the lockers don't work properly (broken), the wet clothes dryer does not work, the showers are often out of shower gel.All in all this place needs to seriously improve and invest to prevent members from leaving.
January 2024 by Duda Donya
The last 3 times i have been here were a nightmare for my 11 month old. The amount of 6-10 year olds jumping around in the BABY area is so dangerous as i had to protect my son many times from being knocked out the way so he couldnt play freely at all. Will never return here again as their really isnt a safe baby area for babies to play in. I basically had to carry him and then left early!
