March 2024 by Arron Nicholls
Excellent customer service from Ed and Rob with the purchase of my pro-ject carbon debut evo, great store with everything you could need.
December 2023 by Ralph Baylis
Sevenoak?s knowledgeable and friendly staff were able to give excellent purchasing advice. Pricing is also very competitive.
April 2023 by gavin reading
OMG, what amazing customer service and advice. Rob at Epson gave me insight and advice on resetting my system to maximise sound quality and what a difference. No amount of manual reading would have given me the information Rob was able to provide. Just a fee tweeks and my B&W speakers which were one excellent, are now truly awesome. Thank you so much Rob, will be considering that amp upgrade.
April 2023 by babar neyazi
Only good things to say about this place. Ed and Rob were both fantastic and helped me choose the right speakers for my new home. Really knowledgable and friendly service and will be visiting again in the future!
November 2022 by vitshetty
These guys @ Sevenoaks, Epsom are a fab team. I dealt with Rob who is very friendly, knowledgeable and visited our new built property promptly. He then gave me great ideas with various options of equipments for our cinema room. Rob then delivered all the stuff as promised and then came in Nigel, the installer.Nigel is a thorough professional who works very hard, does a very clean job and is a fantastic guy who has completed our job efficiently as promised. He and Rob fine tuned all the video and audio to give us an amazing sound and fantastic video quality cinema to enjoy entertainment and sports.Don?t think twice before getting in touch with Sevenoaks, Epsom team as they will work with you depending on your budget and then send Nigel to sort out all the installation who is fantastic.
September 2022 by Michal Twarowski
Great p?ace with very helpful stuff. Highly recommend.
August 2022 by Ed Bignell
My go to guys for the past 8 years for all things A/V - Rob and Ed's superb knowledge and incredible service has helped guide my upgrade path with the perfect kit to suit my needs, (always suggesting the right equiptment not the most expensive!) providing several systems over the years that have always exceeded my expectations.
August 2022 by Vishal Patel
SSAV Epsom were quite simply head and shoulders above several other hifi stores I have visited over the years (including my own local SSAV store!). Rob at Epsom was hugely helpful, clearly knowledgable, provided a highly personalised advice that was considerate of my requirements and budget. Had great attention to detail and that applied too to accessories like interconnects and speaker cable.Most of all, Rob was incredibly patient in accommodating changes, debates and weighing up pros and cons on different equipment options and combinations, and even helped with installation for a reasonable fee. It is clear Rob has a passion and real interest for what he does, and this translates into the manner in which he interacted and treated me as a customer.Unhesitant recommendation and really pleased to be able to support a high street shop when the temptation these days is to order online. I will be back even though this store is out of area for me. Thank you again!
July 2022 by Allen Sarafian
These guys really know their stuff. Expert advice, rofessional attitude, top customer service. They really care, like you're their only customer!
May 2022 by Simon Baldwin
Fantastic customer service! Rob went above and beyond to ensure I was a happy. Expert knowledge and advice together with great prices make this the place to go for quality hifi.
March 2022 by Ian Cashman
Always friendly and helpful with great advice. I have never bought a bad piece of kit here.
March 2022 by Helen Gilliat
Great help and advice, unpushy sales, patient with my many questions and could not have been more appreciated.
January 2022 by Liam Cheek
Great experience at SS&V Epsom - Ed and Rob are very knowledgeable and took the time to not only discuss but demonstrate a range of options for the sound system I was looking for within my budget. Fantastic customer service!
November 2021 by mark hunt
No hesitation on giving a 5 ?????????? Review. These guys are amazing, just purchased a TV and sound system, Robs time and expertise on all things sound and vision is second to none. I would highly recommend Rob, very very knowledgeable and very keen to advise on what I needed for all aspects of power and network. Really can?t wait to set it all upThanks
November 2021 by David Clarke (Cityfaninlondon)
I have fond memories of going here with my dad when it first opened to not only get my first hifi (marantz amp, cd player and KEF speakers) but also to renew his one later on. It is good to know the level of service I remember has not changed. I went in interested in upgrading my turntable. Rob assisted in recommending one in my budget and arranged a day for me to listen to it. I arrived with my speakers and amp. During trialing it we released my amp was broken. No issue at all as a spare amp was provided for me to use. What made it even better was they arranged for a local company to fix it and leant me a spare amp in the meantime. Needless to say the turntable was perfect for me in terms of price and sound. However, when I set it up it was not outputting the sound properly. After a few emails to try and determine issue I brought it in and it was swapped with a new one with no hesitation. Enjoyable experience from start to finish with 5 star level of service provided to me. Cannot praise the project debut carbon evo and SSAV Epsom any higher.
