March 2024 by James Kenney
I was in a couple of friday's ago and the Mechanic was awesome, nothing was to much trouble, and he got me back on the road in no time. I have been to lots of fancy bikes shops and they are not always as helpful and friendly as Halfords in Farnham.
March 2024 by Barry Marson
Excellent service by very well trained staff, my bike service was done quicker than planned and cheaper than planned.
February 2024 by Margot West
Excellent service to create and replace number plates
February 2024 by N B
Last two purchases that were allegedly in stock were then subsequently cancelled. Pathetic. Will not use Halfords again.....UPDATE. Still no refund a month after Halfords(Farnham branch btw) cancelled my order, in spite of lengthy and time consuming Comms with their customer service team. Possibly the worse customer service experience to date. I've had better customer service from Chinese based vendors on eBay!! If I could give a minus start rating I would.
February 2024 by Steve Messenbird
Told 10 to 15 mins to wait for a brake light fitting. 40 mins later after others came in after us and still not fitted. No explanation. We walked out and will not return. Very poor customer service.Re response from Halfords. Have you tried contacting them on the link provided?Well good luck. They obviously use the bog standard response as a ?nice? fob off!!I?ve emailed them directly and asked for them to call me. Not holding my breath.
February 2024 by Ken Charles
Ordered on-line, item was shown as available and could be picked up in an hour. Payment went through. Then a cancellation email received. 'Phoned Halfords (Cape Town)! Helpful lady explained that the item was out of stock but that the Farnham Branch had reordered and I could pick it up a few days later. All well and good but I had to go chasing for this information. Apart from the cancelling order email, I heard nothing from either Central Halfords or the Farnham Branch about what was happening. Not good.
February 2024 by Rabekah Connolly
Really impressed with Harry from Halfords Farnham, who fit two lightbulbs on my Astra this evening (30/01/24)My car is renowned for being a complete pain with fitting bulbs, and Harry was just so patient and positive about the whole thing. It took a while to get them fitted, but I really do appreciate his perseverance and positive attitude. It?s lovely to experience such good customer service which is really rare in the world of retail right now. Thank you so much Harry! ?
February 2024 by J F
Products and staff useless
February 2024 by Christopher Martin
Reasonable selection of motoring goods. Store is a bit dull inside and could do with a facelift. As seems to be usual it was difficult to find any assistants to ask for advice, there only seem to be staff at the tills
February 2024 by HARRY FRITH
Why has this email sent to me? I had no booking arranged for 21/01/2024 12.00.00. This ereceipt apart from the date and time of booking is a duplicate of a previously sent ereceipt I received in December. That booking was also incorrect and after my query about the ereceipt with Halfords, that booking was eventually cancelled. Obviously there is something wrong with your computer system.
February 2024 by Robert Creaser
The young person that changed the bulbs did so with ease credit to the company
February 2024 by Shane Wing
Excellent service received this morning at Halfords, Farnham. Went in for a bulb and to have it fitted. Fast and efficient. Thank you.
February 2024 by Rebecca Dallimore
It?s the second time I?ve been to Halfords for help with the car. The 1st time a lovely guy fitted a battery & was so helpful & knowledgeable! I?m not 100% certain of his name but I think it might be Jacob. Yesterday I went &was looked after by a lovey man called Simon, He assisted with ordering some parts in & gave me some helpful advice. Thanks guys ! :)
January 2024 by Mark Powell
Just had a Bulb fail, in our Citreon minibus..Just popped into HALFORDS FARNHAM SURERY.Simon?s service outstanding!Replaced the Bulb in seconds.. back on the road in no time at all..Huge thanks to Halfords Farnham..Kind regards Mark p
January 2024 by Charles Griffiths
I had my bicycle serviced & repaired here.Great service & very helpful staff.Would recommend!