March 2024 by Hannah Penn
After researching the internet for coloured lenses for glasses to help with my daughter?s reading and sight, I came across Leightons. Helena conducted a Colorimetry Assessment and was hugely helpful and attentive to my daughter's needs. Helena took the time to explain to me in thorough detail how my daughter processes letters and how coloured glasses will benefit her. Helena also emailed me a copy of her findings to forward onto school and Leightons have provided us with documentation for the glasses which again is useful to prove the authenticity. Highly recommend if you?re looking for outstanding service!!
January 2024 by Roger Bower
Visited Leightons Farnham opticians last week to obtain an in depth eye test for which i paid extra. When it came to the cost of the lenses not including the frames, as I already had some, the cost was over FOUR times the cost of same lenses as I could get from either Vision Express or Specsavers for exactly the same prescription. All I wanted were some ordinary reading glasses. The relative costs were Over £300 from Leightons and less than £70 from the other two mentioned opticians. When I queried the difference there was no adequate explanation so I guess they were intent on maximising their profit from the unsuspecting public. So anyone reading this ...be warned !
November 2023 by Alex Kennedy
The team at Leightons is extremely professional, knowledgeable and helpful. They are also very friendly.The members of staff take the time to contact people to politely remind them of their appointments. The Reception Team is consistently a pleasure to speak with and gives excellent results and high levels of customer care.They provide excellent advice on matters such as contact lenses, such as checking that the lenses still fit properly. They give impressive levels of information in terms of contact lens care. In making recommendations for glasses frames, they take the time to find a suitable frame to fit one's face and are clearly adept at it. Furthermore, they never make a customer feel as if he or she is rushed to make a decision.Leightons also adeptly uses outstanding technology to ensure that one's eyes are healthy.The levels of service are outstanding and impressive.I recommend them 100%.
October 2023 by L
I have been going here for years and I have always had excellent service. It can be pricey but you get what you pay for. The opticians at Leightons are fully trained and you can trust you will come out with the right prescription.However recently I may have lost a bit of trust in the organisation.. My contact lenses had not arrived and I rang up to see what had happened. When I called, someone told me they had stopped the direct debits for my contact lenses because I had not booked in my eye check up yet... It seems one person had made this decision as no one else seemed to know why the the direct debits had stopped. They did this without informing me before-hand which I thought was very unprofessional.. It has now been resolved however I didn't like the way this was handled.
September 2023 by Rachel
Very thorough colorimetry assessment for my daughter. Lovely staff. Just wish they'd put prices on the frames,so that you can budget.
July 2023 by Nick J Stilwell
The best, most comprehensive eye test,for the third time in 3 visits!KRISH and his team are excellent.
June 2023 by Veronica Pulleyn
Fantastic choice of beautiful frames at Leightons Farnham. Great team of staff who made me feel valued as a customer, and gave sensitive & very knowledgable advice. Went for the new Silhouette ?painted rimless? & they are gorgeous! Thoroughly recommend
November 2022 by Zoe Spencer-Skeen
After being a customer with Specsavers for 15 years, my first visit to Leighton's surpassed all expectations. Very friendly and knowledgeable team. The service felt very personal and they took time to explain things in detail.
November 2022 by John Matthews
Excellent service at all timesI take my autistic son to Leightons for his eye tests. Staff are always patient, sensitive and respectful of his needs. Advice is clear and effectively communicated. First class.
November 2021 by Cleo
Recently moved over from the Haslemere branch to the Farnham one due to a change of address. The move over was seamless and all staff have been knowledgeable helpful and professional. Really pleased with my new glasses and the service received!
November 2021 by Maureen Chapman
Krish and his team are very efficient, informative, welcoming and friendly. Also the premises at Farnham are well situated next to a car park and are very chic, stylish and spacious.
November 2021 by Andy Adam
Leightons Opticians in Farnham provide an outstanding, expert, efficient and courteous service. Although I live in Putney I have repeatedly travelled to Farnham in order to benefit from the expertise of this friendly team of superb professionals.
November 2021 by jean chak
Professional, friendly and expert advise. The staff continue to provide a dedicated and bespoke service, that I have come to rely on.A customer for over 10 years now - testament to all of the above.
November 2020 by Christopher Baker
Wonderfully thorough eye test today with different scans other opticians don't really offer (OCT and optomap). Great staff both in the reception area as well as the optometrist, Hannah. The guys who helped me choose frames gave me great advice and explained things well. I will definitely be returning to Leightons for future eye tests and hearing checks. Thanks!
November 2020 by Josefine Austin
We visited Leightons for the first time for my 6 year old daughters eye test and we are very happy with the service we received. They were running a few minutes late and we were told about that as we entered which was nice. Optician was brilliant with my daughter (she goes very shy) and she managed to do a full eye test without any issues. Great Covid measures in place with hand sanatizer available and staff wearing PPE. It can't be easy for the opticians to wear plastic apron, face mask and a plastic face shield! The only thing marking the visit down slightly is being charged £20 (full price) for a colour overlay test when my daughter didn't have the ability to carry out the test properly.
