March 2024 by kingbb31
I booked my car for a replacement tyre. After over an hour waiting, I came to collect the car but the person said they could not replace the tyre because he could not find the key lock nut. He said they looked for it but could not find it.When I arrived home, I immediately found this in the boot compartment.This has wasted my whole afternoon and without the tyre being fixed, I cannot drive the car or pass MOT.
March 2024 by Home Cooking with Spence
Good service by and accommodating staff even while under pressure, the young lad that served me was very helpful, unfortunately I didn't catch his name. He did have a distinctive limp.
March 2024 by Andrei Vaduva
With a booking done previous day, sat outside for 40 minutes completely ignored by everyone. When I went back in to ask if they will still do it been told by one guy who did not seem to care about anything that I have to wait if I want it done. Thank you but I will take it someplace else and will never use quickfit again, very rude and unprofessional service
February 2024 by Kelly Smith
Helpful, efficient staff and service
February 2024 by david unwin
The car was booked in for an MOT. Dropped off but apparently booking could not be located. Tyres bought on line. Couldn't be located pre MOT. After some time my wife was told MOT booking and tyres order located.Tyres fitted one wheel had old weights left on, so clearly not balanced.MOT failed. Broken spring on rear front wheel bearing and a bulb.I bought parts but not a bearing. As soon as I jacked front nearside up. Clock wheel dropped down and out..A loose hub carrier to strut pinch bolt. How this was not noticed when tyre was changed I don't know. Wheel even put back on and not noticed..Tightened and checked. No bearing play. How on earth this was diagnosed as a bearing I don't know.Springs on rear seemed OK. Taken off. Not cracked or broken. No corrosion likely to affect integrity of spring.Grant you bulb had blown.When I checked wheel balance weights I saw rear weights were old.Spoke to manager after MOT retest by different tester. I pointed out problem with hub carrier to strut pinch bolt was so called worn bearing. Showed him springs and demonstrated no fault. Said Id paid for balance and shown him wheel left with old weights.Dreadful service MOT tester needs to pay more attention and lucky im not going to trading standards.Dangerous lack of attention if it had just been a tyre change could have resulted in suspension damage.
February 2024 by Yvonne Kelly
I felt really pleased with the service and the staff were very helpful and friendly
February 2024 by Mark Kersey
Good communication and time frame of works, a good team on site
February 2024 by John Ridpath
Very good advice about what needed doing to my car. And good sensible price.?
February 2024 by Mark Tomlinson
Joe was so helpful and not only sorted my engine but my mirrors as well
February 2024 by Robert Mitchell
The job was done satisfactorily. The mechanic was polite and friendly and I thought the charge was reasonable.
February 2024 by June Harris
Great attention to the problem and repair.
February 2024 by Rochelle Greene
All sorted no issues proffesional honest and timely. No gender bias issues unlike alot of other places!! Thank you
January 2024 by Aileen Linacre
I had to phone KwikFit 5 times before I got a reply. They were supposed to call me when my car was ready. When I went to pick up my car I was kept waiting by the receptionist for 15 minutes as he was ignoring customers . He was more interested in doing his admin. After 15 minutes I had to attract his attention to ask for my key. First key given to me was for someone else?s car. No apology when I asked why I hadn?t been called all he said was that most of his staff had walked.
January 2024 by Paul Evans
Really helpful staff. Jack and his team were quick to sort out my tyres. Friendly and professional.
January 2024 by Steven Trangmar
Fantastic service from start to finish. Managed to get a tyre replacement within around 30 mins of a puncture occuring. Very warm welcome and quick to replace.
