February 2024 by kanak patel
Thank you very much for a prompt and efficient service.I am very pleased with my new specs.
February 2024 by Lucy Brooks
I was rushed through the eye test, then told I needed glasses for the first ever time. I was rushed through finding glasses, the gentleman gave me no support or help. Came away after ordering completely the wrong glasses for me. Was so upset with the experience that I went back into the shop 2 hours later and got a refund. Went to another local store that spent time and supported me.
February 2024 by Romy Sarjant
Happy with experience at Godalming Spec Savers .. the staff are all friendly , professional and happy to help thank you , really happy with glasses
February 2024 by Gary Suen
Went for the free contact lense trial that was going early last year as I needed a contacts lense prescription. Would have happily paid for the prescription but there was coincidentally an offer on at that time. I found that the bald optician didn't take sufficient time or care in carrying out the necessary checks to issue a prescription or answer my concern as to why the left eye might be blurry. The prescription itself I think is not actually correct as I have since seen other opticians. Perhaps because it was a free trial (not that this should be any excuse), if not that then this is just the level service you can expect. Won't be going back there again.
December 2023 by t james
I have always used specsavers and was abit disappointed with service this time.
December 2023 by Andrew Worth
Went for an eye test. All efficient and pleasant staff.Booking my eye test online was easy, but the audio test was more challenging.
November 2023 by Louise Holt
The optician does not honor appointments, do not waste your time.I turned up early for an appointment scheduled a week ago and was told the optician wanted to reschedule as he had taken a phone call from head office about some pending system changes.I live far from the shop and work full time. I was forced to take time off work as the appointments for contact lense fittings were limited. He showed a complete lack of regard/respect for my time and commitments and was thoroughly unprofessional.
November 2023 by Lucy Barakova
I don?t normally bother to write a review but this branch has been an absolute joke. I had an eye test nearly 2 months ago showing abnormal results (the test was repeated 3 times) and was told I would be referred to the hospital for further investigations. No referral was done, I?ve called the branch at least 5 times since always getting the same response - your file says no referral is needed, the person you saw is either busy or not around, we will ask him to contact you when he is around/free, but I never hear back. Totally unprofessional.
November 2023 by Nick Soane
I only went for a regular check up but I was treated well throughout my visit I was greeted and guided through my visit, I had a pre test and eye test and felt valued as a customer, I didn't need me glasses but felt under no pressure to change styles of any upselling, thanks to all who work there it was a good experience as a customer
October 2023 by Neil
Godalming.First time at this branch. Very impressed. Friendly efficient service. they pointed out a tiny defect in my new specs and offered to change them. Nice glasses at fair price
October 2023 by old Gacc
Godalming.First time at this branch. Very impressed. Friendly efficient service. they pointed out a tiny defect in my new specs and offered to change them. Nice glasses at fair price
September 2023 by Sarah Richards
Brilliant customer service staff very helpful and knowledgeable very happy with my new glasses would highly recommend. Thankyou felicity, carol and bimal.
August 2023 by Lesley Seaborn
Excellent service. Reasonable cost. Staff friendly and very helpful
August 2023 by Geraldine Sheedy
Helpful staff. Excellent service
July 2023 by Andy Hampshire
Superb ophthalmologist... Front of house not quite as good