January 2024 by Daniel Teeling
Daisy was a great host and delivered good service on our visit. The gluten free alternatives are plentiful, and would recommend coming here if you have the same dietary restrictions.Dietary restrictions: This is a fantastic place to come of you are gluten intolerant. The choices from the menu are plentiful!
December 2023 by Caryn Bradfield
The Calamari was the best I have tasted in a long time. Not greasy, not rubbery and so tasty. Our waitress Kath provided top service and made the evening.
December 2023 by Ryan Seeney
My family and I had our Christmas eve lunch/dinner here before the Panto and we had a lovely time.The food came out very quickly and was delicious, we were so full we decided to skip dessert (not normal for us in all honesty) and the staff were lovely, offering to pack it up for us to take with us for later.Overall very happy with our trip to Bills for our Christmas meal and we will definitely be coming back in future :)Dietary restrictions: My sister is very restricted in her diet and the staff were very accommodating of thatKid-friendliness: Staff were very polite and friendly towards my niece
December 2023 by Louise Tuszynski
First off, I need to clarify that the food was good.My issue is accessibility. A table was booked, including a wheelchair user, and at booking was told there was accessibility.On arrival the accessibility was by a side door,straight into a small section on the edge of the main restaurant, with tables and chairs which prevented the wheelchair user from being able to even get inside,without moving all the tables and chairs.Once inside and able to close the access door (space was that limited),there was no possibility of the wheelchair user being able to move at all, and they had to position themselves with their back facing half of the group.Once we managed to reposition all the tables and sat, I noticed the only way to the toilets was NOT step free.After about 5 minutes, a staff member came to take orders ( noone had assisted or approaches us during the table moving). I asked if there was a step free way to the disabled toilet if required. The server left and returned with a manager, who was very nice, but explained there was no disabled toilet ( think because it is an old building), and they had been refused permission to build one. The male wheelchair user was told they could use the ladies toilets ( but that was physically impossible due to the layout),as the male toilets were downstairs. One free drink was offered as compensation.So this kind of ruined the meal , however the food itself was good.I do feel that if you cannot accommodate the needs of a wheelchair user, then don't say you have an accessible restaurant. It really isn't.Apparently, they have a ramp for front door access , but I was told the layout means wheelchairs cannot get through the restaurant itself, once inside.TLDR; this is very much not accessible for wheelchair users.Wheelchair accessibility: Absolutely not wheelchair accessible.
December 2023 by Steve Punter
Be very careful when booking. Booking process requires you to provide C/Card details which you would think implies you have a confirmed reservation, but NO. YOU NEED A CONFIRMATION EMAIL FROM "BILLS" which is not always provided as we have just found out and were as a result turned away on Xmas Eve. Happy Christmas
December 2023 by Phil Baker
The staff were friendly, the beer was cold and the food was hot and delicious. We were asked if we had any allergies so it's good to know they're attentive to those needs. There was a dog at one point so I guess they're dog friendly too. Altogether a lovely place for a meal with a nice atmosphere and friendly staff.
December 2023 by Glyn Tassell
Front of House lady was helpful and friendly. Food was good. Waitress taking the payment was impatient and blunt. When did 12.5% service charge become the norm? It would've been useful to have it mentioned. I would've asked for it to be removed if I'd known. Won't be visiting Bill's in Guildford
December 2023 by Ryan Neal
Kathy was lovely, very kind and efficient. Even with our complicated order she got the order spot on. And gave us a little bit extra food. Over fall couldn?t fault a thing,
December 2023 by Cara Knowles
Served by Danielle and skye I believe, their service was great, super friendly and lovely manager too! Thank you!
December 2023 by Alfredo Lim
Great service. Food isn't too expensive. I enjoyed my meal and I'll surely be back!
December 2023 by Skybluey 217
Food was extremely disappointing. My prawn cocktail came with 3 prawns. The pancakes were dry and didn?t come with the bacon that we ordered. Staff were extremely disordered. And the candy cane drink took a while to arrive, was way too sickly and very expensive.
November 2023 by Charles Henderson
Food was good, service was extremely slow, we did bottomless brunch, waited 20 minutes for our first drink, 34 minutes for our last? really ruined our experience. I wouldn?t suggest bottomless brunch here, unfortunately it was not busy, can?t imagine what it would be like if it was! Wouldn?t suggest bills, las iguanas or turtle bay would be much better, but the food isn?t to the same standard. Service makes the difference though!
November 2023 by Chiara D'Agostino
Cath was absolutely lovely today. We had a lovely brunch and she got the sugar in my tea just right which is not an easy feat ? thank you Bills, we love coming with our daughter or by ourselves for brunch, still unsurpassed!
November 2023 by Phoebe Ting
Steak on the set menu was lovely, really enjoyed it and was great value. Very grateful for Kathy and her managing our enormous party of 18 pax. Thanks very much for helping make our family lunch a memorable one.
November 2023 by Paul Jones
"Babe, babe," my ol' Dutch said to me once we had been seated, "watch what I do when the waiter comes for our order! You watch!""I can hardly contain my excitement at the prospect," I said.I became aware of the arrival of our waiter behind me."Ready, babe? Get ready... Where have you bin all the day, Billy-boy, Billy-boy," my ol ' Dutch sang, "where have you bin all the day charming Billy...?""Er... hi. My name is Jane, so, um...""Babe! She's piggin' ruined it for me now!"
