February 2024 by Liz Slatter
Staff are very helpful and work incredibly hard but are clearly over stretched due to two other chemists shutting in the area. Boots should be supporting their staff better which, in turn, will make the experience better for customer's collecting prescriptions.
February 2024 by john tindell
They are great the queue is never less than 5 . The stick that some people give them in the shop is upsetting and they still keep going with a smile. Boots should give them a pay rise they are working with customers from the time it opens till it close's no let up . If you don't show some way to show them they are gold dust another branch will go. You cannot buy experience and when they have left the penny drops . Well done staff through these difficult times
February 2024 by Simon Reader
Depends on who is servingEither 5star nothing is too much trouble, or 1star apathy
December 2023 by Jake Sheppard
Very helpful staff. Able to go in with a prescription and was out again within 10 minutes. The chap serving behind the counter is very friendly and helpful.
October 2023 by Ben Colley
Amazing service went way and above to help me out . Even remembers my name from the last visit a week ago
June 2023 by Tatiana
Closed for lunch, great, drove 15 mins to get here and it?s closed. Think about updating your website so people are aware!
June 2023 by Dani B
Often out of stock of common prescriptions and frequently closed when registered as opening hours. Poor customer service
June 2023 by Chloe Jobling
Not sure why this is not made clear online
December 2022 by Bee Batchelor
Absolutely unacceptable. Not only did they give me an incorrect and significantly smaller number of tablets of my life-saving medication WITHOUT TELLING ME, they then didn't have my prescription ready to pick up when these three tablets ran out and didn't tell me this either. They then refused to hand my over without calling my GP first, despite having permission to access my full medical records that have my prescription on there, and when my GP inevitably didn't answer because it was 5pm on a Friday, they still refused and gave me only a third of the amount they should have done. This is dangerous, and is pharmacological negligence.
October 2022 by Zoe Brookes
Fantastic service, Zoe, Chris and Paul went above and beyond for us! Absoluty outstanding.
June 2022 by Jamie Lanzante
Always go the extra mile, great customer service. Great team ?
April 2022 by Colin Emmings
Does anyone know if boots is open Stoughton road (bellfields)? We have been trying for 2 days.
July 2021 by Alan F (8210GUY)
Mixed feelings here, great people, but getting our regular meds can be problematic due to supply problems, but they are a friendly lot and a great help where able.
July 2021 by Terry Cousins
Always excellent customer service and never have to wait too long for prescriptions to be ready to go aha
July 2021 by Alex London
Very rude staff, always shouting and never explain about medicine
