December 2023 by Kevin Ambrose
I order a part. Gave the brand i wanted and the part number . Ezplained it was for a competition vehicle. So must be. Told yrs no problem it would be there in the morning. Ive been to collect.Only to be given a cheaper alternative. No. Not what i order.Told waste of time.
December 2023 by neil macfarlane
Spoke to a lovely lady named Sam on the phone regarding a recent battery purchase which became faulty. She located a copy of my receipt. ( I'd lost mine). She met me at the counter and arranged the exchange for new battery. Excellent customer service. She was smiling and keen to help from start to finish. Definitely an asset to Euro Carports.
December 2023 by Josh
Popped in as my battery went flat 20 mins walk away, the staff were extremely helpful - honestly some of the best counter service I?ve ever had. They helped and waited patiently while I researched exactly what I needed for my vehicle, and then quickly found it and offered to accept a return if it wasn?t suitable.
November 2023 by Steve Butler
Always a queue, even for online orders! Staff polite enough though!
October 2023 by Petre Cristian
I had to lose 30min waiting in the queue just for one cable , only one lady was on the till, and instead the guy from de desk to come and help , he just sat in front of the computer doing nothing, very disappointed.
October 2023 by WazzaG
Had to get a new battery and checked on the website it was available it was placed the order, and within an hour, it was available and I collected it very quickly, young lady who served was quick and polite.It's very good for click & collect
October 2023 by Max Dore
Bought a new battery for my car. Got it home, installed it. Just enough power to activate the central locking. When I called them. They laughed and hung up the phone!
August 2023 by Dan
Purchased a headlamp. Ordered online Thursday directly through Euro car parts website, simple enough. Collected item from Guildford next day Friday morning, worked well. When handing the part to the garage later that Friday they noticed that the item had a number of cracks in the casing and rejected the item. Contacted Euro car parts (the depot where I collected it from, Guildford) they sorted out a replacement, that was fine, collected the replacement Saturday. However, as I'd now missed my slot Friday at the garage due to the damaged part I found myself not able to get my car back into a garage until the following Wednesday. Had the item been checked before leaving with me the first time this could have been avoided. This massively inconvenienced me as the car is used for early morning deliveries daily when its dark and as a result of the part not being of suitable quality meant we had to reach out to our customers and inform them that their deliveries will be later than usually, fortunately we have amazing customers which were very understandable.*Quality control from Euro car parts Guildford was on this occasion lacking.
August 2023 by Tony Hogan
Good service but lots more expensive than outher places but they have you when you need I urgently
July 2023 by Ed Kidgell
Good, friendly service. Parts ordered with no problems.
July 2023 by Katie Lewis
Friendly staff and efficient service. Easy to park.
July 2023 by Matthew Calderwood
For me always have what I need in stock, car park can be busy at times
April 2023 by Piotr Wojna
very high prices, never again2 rear wheel cylinder 54.98 !!!in GSF CAR PARTS 17.48 SAME !!! :)
April 2023 by Paul E
Big thumbs up to the team here for honouring the 5yr warranty on a Bosch battery. Could not have been more helpful. When I phoned beforehand they only had one replacement in stock which they kindly offered to put aside for me.When I came into the shop the replacement was sorted in less than 10 minutes. Glad I bought from here.
April 2023 by Szabina Farago
friendly helpful customer service
