January 2024 by Philip Thomas
Loved the burgersWe all consumed the lot so they must have been great.Seriously, the food is excellent and the service great. Small restaurant but nice atmosphere.I thoroughly recommend it.
January 2024 by Vincent Hearn
There is some real problems here. Got a click and collect today which was stone cold and clearly been sitting for a while. Went back to store and they made another one but a couple of things were wrong. 1. No apology for serving cold food and 2. The food that was served a second time was not made with any care and was soaking in grease. Really poor standard, or lack of. GBK charges a higher price for what in all honesty is sub par food. At least from this outlet. The staff there are rarely present or attentive. If you visit, you will experience a long wait before someone acknowledges you. Spend your money elsewhere.
January 2024 by Amy Avis
Ordered a burger meal for collection with a specific pick up time, I arrived 10 mins early so of course waited the extra 10 mins as the food wasn?t ready. It turned up cold, not exaggerating btw it was as if it was cooked when I ordered it an hour ago. Considering the price they charge for a meal this is extremely poor, not sure why I had to wait for cold food either
December 2023 by Harry H
Emma served us from start to finish and was 10/10. Excelent service ?? thank
December 2023 by SonicNTails England
Avoid if vegetarian or vegan.My burger and fries was £20 for low portion mediocrity, best off going to one of many other burger places.My vegetarian friend was given meat burger to eat which they considered ok(refund and apology given on protest , not automatically offered).Light entertainment when the meat burger with bite out of it was given to correct person - like yeah no problem GBK happy to have a second hand burger with bite out of it ??. GBK Grotesque Burger kitchen.
December 2023 by Hrishikesh Choudhari
Quiet and well-lit place. Lovely food. Quick service from friendly staff.
December 2023 by Chris S
We came here in a busy Saturday night. The staff tried to squeeze us in between two other parties which we didn?t want so left and came back an hour later when it was virtually empty.Despite this it took 25 minutes to get cold food and when I questioned if our order (via the app) had been received I was told ?I?m sure it has? without even checking.The food is expensive, two burgers and chips - no sides or drinks is £30.The staff seem more interested in clearing up so they can go home on time rather than customer service.Food looks very basic, given the burger competition nowadays it won?t be long till GBK no longer exists.
December 2023 by gabriel Miers
Took family for a meal. Food was lovely and staff were nice but my dad asked a staff member (who I'm assuming was new) whether he was sure it was the right burger they had given him. The staff member stuck his fingers into my dad's burger to see for himself.This was highly unprofessional and not sanitary in any way. This unfortunately ruined his experience.
December 2023 by Coastliner700
Went for a meal here with a colleague, food was brilliant like a party in my mouth, service came very quickly.. the fire alarm went off twice because of a dodgy sensorwhat I didn't like is they list what toppings are on the burger but put lettuce, tomato's and onions as "salad" what if I was allergic to Onions?? Another small business that doesn't list the full details of the toppings, this is why I usually go to Burger King, McDonald's and KFCOverall it was ok and I'd give it a solid 6/10Dietary restrictions: They don't specify what's on the burger so careful lolWheelchair accessibility: Adequate accessibility
December 2023 by Akemma Stephens
I ordered on Deliveroo a burger and fries, I then had to call the restaurant to remove a certain item. Staff told me no problem they can do it. Not only did I receive my chips cold, my burger was also containing the item I asked to be removed. The whole order is inedible, to make matters worse Deliveroo won?t issue me a refund.
October 2023 by j v
Went in with my girlfriend and our child. I ordered a mighty and it was cooked perfectly and tasted amazing.My girlfriend ordered gluten free beef burger and said she enjoyed this option.Our child is very picky and GBK really we?re patient and catered to all of our needs.Great shakes too!Great service from Matilda and Jacob, all smiles, so polite and patient. See you guys soon :)
October 2023 by Sovngarde Angel
The lady at the bar was lovely The sweet potato fries were very tasty The burger was pretty good however they could have grilled the bun a little longer it was a little soggy against the
October 2023 by yeliz bü?ra öztürk
We have ordered 2 burgers and 2 sides and waited almost 30mins. No one asked what we ordered. When we raised the issue 2 times, finally we got the orders. However, one of the staff were really rude to me because I didn?t thank her. Almost 4 tables came and leaved, we waited a lot, then this behaviour is not acceptable.Update:We just left the branch and the lady chased us and shouted us ?have a not good evening?. You should check cameras inside and outside. This is very rude and unacceptable. We will never visit GBK again.
October 2023 by Omer Faruk Ozturk
Food was ok but the staff (especially the lady) was very rude. Our order was delayed around half an hour, once we asked for it she responded not informative and she was very rude because we didn?t thank to her.update: she followed us after we leave and chased and keep communicating rudely to us.
October 2023 by Ömer Ö.
the staff (the lady) was very rude. Our order was delayed half an hour, once we asked, she was very rude. she followed us after we leave, chased and keep communicating rudely to us.
