March 2024 by David Barnard
Fantastic great service was unsure on the style of jean i was after but was helped by a wonderful member of staff no fuss and no pressure on me to buy them.
January 2024 by Polly H
Date of visit Saturday 6th Jan. Every time I've visited this store the staff are super friendly, helpful and overall it's a great shopping experience. This is coming from someone with no patience for shopping at all. The Levis shop model is how all clothing stores should operate. You can see every type of jeans easily displayed on sample hangers, the colours available, with the price. Then it's a case of finding your size which are logically stacked in order, but the staff are more than happy to do this for you, and I've never had to ask, they just appear! I just can't fault the Guildford Store and it's the reason I no longer shop online and keep coming back to Levis. Im a very happy customer!
September 2023 by Alan ?Alan? Deal
Clothes great but as usual very pricey
August 2023 by Natasha
I came in on Saturday (5th Aug). I bought some 501 90s. I just wanted to say how helpful the girls working on this day were. Unfortunately I didn't catch their names but they know who they are. They recommended styles, ran in and out of the changing rooms for me getting multiple different styles and sizes, advised me on what suited me, and made me feel so confident when I was trying them on. I love the jeans I left with and can't wait to come have the same experience again
August 2023 by Kim hutton
previously spoke to very polite advisor. Now the app had forced off with just a new SIMN...
March 2023 by sarb deol
I was in the Levi?s store with a friend on Friday evening between 430-5. My friend had liked a jean shirt and the two ladies that were helping us went over and above to find the size we needed. They checked the store inventory and they discovered that there was one last one in stock. One of them looked around and discovered the manikin had the size we needed. She took it off and gave it to us. It was very much appreciated that they took all this time to ensure we left happy! Thanks ladies!
January 2023 by Mrs Lyndsey Ward
Let me tell you the service here is a incredible experience. I literally felt like I was in that scene in pretty woman when everyone is helping her shop ? seriously I had the best shopping experience I have ever had. The main person that helped me changed my Jean size so much that I went from a frumpy mum to a snatched figure. Love!!! I got two pairs in the sale and on full price. Everyone should have a shopping experience like this and the lovely lady with the short dark hair should be a training manager because this lovely human has a gift for making people feel great!!
January 2023 by Hollie Pay
I had a great service today. The assistant (didn't get his name shamefully) was very helpful and gave me so many designs to try on, he was very knowledgeable and down to earth. I did manage to make my first levi purchase thank you!
January 2023 by David Pope
Excellent range and layout, great service from friendly staff
December 2022 by John Spencer
Staff helpful. Only 4 star as didn't have stock of what I wanted
October 2022 by Iwona Frej
great shop with very helpful staff??
October 2022 by Warrior
Nice big choice freindly salesperson; take plenty of money, I would have bought 2 pairs of jeans but not at £100 each@
July 2022 by Steve Butler
Very helpful & polite staff. No pressure sakes. A pleasant experience ?
June 2022 by Dean McCauley-Bové
Great store. The staff are super lovely and helpful. If you can't find what you are looking for in store they will help order it online for you ?
March 2022 by amfitrion
smashing customer service! I bought a pair of corduroy-like pants from here a few months back, had one of the straps break a couple days ago and went to the store to get it resewed, and the employee at the desk exchanged my pair for a brand new one. kudos to staff :)