September 2023 by Rafi qurishi
I had a fantastic experience at Moss Bros Guildford today, all thanks to Levi K.!He went above and beyond to help me finding the perfect suit for my graduation. Levi's kindness, patience, and support truly made my day. I highly recommend Levi K's excellent service to anyone looking for a suit or formal wear.Thank you, Levi, for making my shopping experience memorable!
August 2023 by Moya Thompson
Salesman seemed bored, he stood on spot with a suit (which we said looked too small). He frowned at this! I had to ask him to leave us to have a minute!!
July 2023 by Puja Sisodiya
Horrible service!!! The staff completely ignored us, despite the fact we asked for help multiple times and overall made my and I family feel like dirt. DEFINITELY WOULD?NT RECOMMEND THIS BRANCH TO ANYONE!!!
July 2023 by Tom Sanderson
Really great buying experience. Edward was very knowledgeable and helped me buy a tuxedo for an upcoming black tie dinner. Great service!
July 2023 by Luka Spaic
Really friendly staff, offered a bunch of advice on suits and appointed me to a suit alteration shop when I asked
July 2023 by Mrs Schildkamp
Really poor experience. 1st shop we booked an appointment with for wedding suit shopping. For the groom wanted him to receive a professional fun experience. We were Loki g at buying one suit and hiring the groomsmen?s suits. We had an appointment for 4pm arrived early. Then two walk ins were seen too before us for Ascot suites all measured up and received a good service we just got apologies and then given the runner not the tailor to assist us, didn?t bring whole suits for him to try and when we reached the changing rooms they were all full. We put the jacket back and walked out.We did however end up buying from Dapper Menswear in Dorking which was a fabulous experience and just wonderful! Spending near on £2k
July 2023 by James Butcher
Went to Moss Bros to pick up a simple black suit and bought a good quality item at a very reasonable price. I was served by Hrit who was polite and efficient and made sure I got the right suit. A pleasant experience overall
June 2023 by Valerie Davis
I have received great service from Neil when I needed to buy dinner suits for my sons at short notice. He went to great effort to source and bring together all the required items from 4 different locations. I am very grateful to him and all the staff.The store seems to always be very busy and it can be difficult to get the phone answered, nevertheless they still provide a first class service.
June 2023 by Nathanael
Every time I come in this store I have a great experience! The staff are so lovley and it's no surprise that me, my brother and a friend of mine have all hired suits for our wedding from here! I can't thank Ed enough for the time he spent with me, talking me through everything and making sure I look as sharp as possible! Thanks again guys!
June 2023 by Phil SG
Really appreciated the great service at Moss Bros Guildford and Staines branch. Went into Staines branch and tried their Instant Hire Dinner Suit, and the team were really helpful but they didn't have the right size for me. They made an arrangement for me to collect the right size down at the Guildford branch. The team in Guildford were very helpful, especially Chris. She was great and incredibly patient and polite.
June 2023 by Mrs Martin
Really poor experience. 1st shop we booked an appointment with for wedding suit shopping. For the groom wanted him to receive a professional fun experience. We were Loki g at buying one suit and hiring the groomsmen?s suits. We had an appointment for 4pm arrived early. Then two walk ins were seen too before us for Ascot suites all measured up and received a good service we just got apologies and then given the runner not the tailor to assist us, didn?t bring whole suits for him to try and when we reached the changing rooms they were all full. We put the jacket back and walked out.We did however end up buying from Dapper Menswear in Dorking which was a fabulous experience and just wonderful! Spending near on £2k
May 2023 by Glen Lewis
My click and collect order came in separate parcels which was frustrating when I arrived and only one parcel had. But Ed from the Guildford team was absolutely brilliant. He helped me find the perfect items in store and was super efficient in resolving the order confusion.
May 2023 by Alice Maunders
We came in today to hire suits for our wedding! The whole experience was great, and especially Praju who was very patient with us all and nothing was too much trouble.Thanks so much
April 2023 by Nik Kadis
I bought a shirt very high quality and at a very good price also was advised how to wash and iron it.
January 2023 by Thanos Zacharias
My experience was great! Staff were very kind and attentive. Great selection and fair pricing!
