March 2024 by Steven Troughton
After a search for hi-fi shops within 50 miles that had a home cinema demonstration room, I found and contacted PJ Hi-Fi about potentially visiting with my wife to test some surround album mixes on their fantastic equipment. Not only were Nick and Richard accommodating of our request, they were perfectly hospitable and reassuringly knowledgeable. They were understanding of our budgetary requirements and have made a whole host of useful recommendations that will definitely help us in deciding what to buy. We can't wait to come back as soon as we've saved up the last few pennies!
January 2024 by Ben Smith
Took my record player and amp into these guys, as there was a fault with one of them, but couldn't work out what the problem was. They were all extremely helpful and really spent the time to work out the issue, and quickly managed to find and fix the problem. Highly recommend these guys and will surely be going back to upgrade my set up, as they had some lovely gear.
January 2024 by Matt Asman
I received great advice from Richard, Andy & Nick at PJ Hi-Fi before I purchased my home cinema from them, which included equipment from Arcam, B&W, REL & LG as well as all the necessary cabling & networking. Their excellent demo rooms really helped with making the right decisions. They did a great job with the installation project & I could not be happier with the results. I highly recommend the experienced team at PJ Hi-Fi for all your audio, visual needs.
December 2023 by Paul Tallant
A fantastic shop been in Guildford for years if you good service great Hi Fi look no further
December 2023 by Robert Humphries
Many thanks to Nick & Richard who who spent a significant amount of time helping me to choose a new turntable for my system. Demonstrating various turntables through a part of my system. Then carried out the initial set up on the turntable I chose.
November 2023 by Jonathan Waugh
Simply the best place to buy audio equipment, Richard and Nick are fantastic, an absolute pleasure to spend time with. I just bought a Rega Elex 4, a superb amplifier and will be back to buy some new cables.
October 2023 by Neil Smith
Excellent service. Super knowledgeable team. Do take the timeTo book a listening session if you can. Great range of curated gear that will leave you both thrilled with your purchase and yet not ruling out something more luxurious in the future! Absolute zero buyers remorse.
September 2023 by Jacquie Munroe
Nick at PJ HiFi sourced a new cartridge/stylus for my very old but good turntable, and after fitting carried out the requisite balancing (and a cheeky bit of cleaning!).He is friendly and extremely knowledgeable, and takes a real pleasure in his work.He also patiently advised me, via a series of emails, on getting the most out of my equally ancient tuner.Nick is a true enthusiast and I recommend him (and PJ HiFi) to anyone with an interest in or questions about audio equipment.
September 2023 by Gary O'Mahoney
I wanted a turn table. I?d set my budget and declared it so the sales man could help me select from the range. Demo?d two players, one of which was 40% below my top budget, for comparison. No pressure from the sales person at all, just purely helpful and allocated time. I ended up buying one slightly higher than my original budget and that was my choice 100%. I was on a motor bike so the man offered to deliver it after work, which he then did, and he set it up and tested it in my home. The icing on the cake was he also gave me 3 free LP?s from his store back collection. Great service. Very satisfied customer.
September 2023 by Fraser Wilson
I've bought from PJ HiFi happily over many years. The most recent experience (in July 2023) was really outstanding - a Michell Gyro SE turntable + SME arm, installed by Nick from the shop and now producing some of the best sound I've ever heard over 40 years from classical vinyl. The big advantages of PJ HiFi are (a) they themselves have actual musicianship; (b) they are happy to spend time with a customer in the excellent demonstration room; and (c) of course they know the equipment, and how to set it up and install it accurately. They are friendly and share a common enthusiasm for audio excellence. I trust their advice.
September 2023 by Mesmo
Many thanks to Nick and Richard at PJ Hi-Fi for doing a spectacular job on building my LP12 (Klimax spec with a few tweaks); their service was friendly and fun as always, and the end product is just spectacular. Highly recommended.
September 2023 by A
The owner is a rude old guy with no manners. He doesn't know how to talk to customers and its pretty disgusting how he behaved. I spent £3k on speakers with them so i wasnt wasting their time and even if I did he still shouldn't be so short and rude. With the treatment I received I wouldnt go back. I recommend for you to go elsewhere!
August 2023 by Petro Bolah
Fantastic knowledge and assistance from the guys here. Thoroughly recommended ????
April 2023 by Nick R
Thanks Richard and team...highly recommend the customer service and knowledge displayed during the purchase if my Rega P2 turntable
October 2022 by Greg Howson
Great service. Took in my new (old) 70s turntable. I bought a new 2M blue cartridge from them that was fitted and tested by them while I waited. Walked away with an old turntable getting a new lease of life. Very friendly and highly recommended.
